Assistant Director of Admissions

Job Description

Job Description

For over 15 years, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based treatment to young adults, ages 18-30.

We are looking for a passionate Assistant Director of Admissions to join our multidisciplinary New York City team and contribute to our goal of making a difference.

The Assistant Director of Admissions will be responsible for being one of the first points of contact and discovery of The Dorm for new clients, families, and referral sources.

With an attention to customer service, our AD of Admissions will foster a supportive, client / family-centered approach for all inquiries by providing a timely and thorough response, and helping vet clinical appropriateness.

With us, you’ll be part of the next frontier in mental health care with an integrative treatment model and outcomes research approved by a third-party validated Institutional Review Board (IRB).

We blend individualized therapy and skills coaching, hands-on family work, group-based clinical support and a bustling community and social Clubhouse experience unseen elsewhere in our industry.

With competitive salaries between $90,000 and $100,000 (based on background / experience) and a proud commitment to diversity in the workplace that affirms all races, genders and backgrounds, our strength is our community and we hope that includes you!

What You Will Do :

Establish a seamless admissions process across locations to reach census goals

Collaborate with leadership, marketing and clinicians in order to support admissions needs at each location

Facilitate discovery and appropriateness of all incoming admission inquiries in a timely manner by demonstrating a comprehensive understanding of our program, services and outcomes.

The admission process included :

Responding and clinically screening all inquiries

Conduct meet and greets / tours with prospective clients, family members and / or referral sources

Determine appropriateness and level of care

Facilitate completion of admission documents

Collaborate with clinical team for assessments, placements and on-boarding of new clients and families

Maintain accurate and timely clinical and demographic information in CRM

Have the ability to conduct client biopscyh social assessments, as needed

Establish and maintain relationships with all referral channels including but not limited to educational consultants, hospitals, residential treatment centers, universities, clinical professionals & community organizations

Attend one clinical meeting a week in each location in addition to weekly admission and outreach meetings

Help maintain a referral list while cultivating existing relationships

Provide monthly reports on admission activity

What you need to qualify :

Licensed clinician is strongly preferred

Must have 3 or more years of experience in the behavioral health field

Must operate at the highest level of customer service and possess the confidence and clinical expertise to assist families as they navigate the choice of enrolling

Astute clinical and diagnostic skills

Knowledge of the behavioral health industry is essential

Ability to meet admissions goals as set forth by leadership

Proven business development, sales, or marketing experience

Effective communication skills

Detail-oriented, self-motivated and passionate in helping others

Ability to travel to multiple locations and to be flexible with working hours

What We Offer :

Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years

Unlimited PTO - for a team that’s rested, recharged and feeling their best

Free in-house clinical trainings, DEIB trainings and yearly spending allowance for continuing education credits (CEUs)

Long term treatment model : Form deep therapeutic alliances and be a bigger part of your clients’ journeys (avg client length of stay is 12 months)

Flexible, creative, team-based work environment in the heart of NYC and in an inspiring, centrally-located therapeutic setting

Limitless opportunities to expand your therapeutic impact : work with our research team; support our groundbreaking student scholarship program;

be featured in the media on topics that matter or pilot a new treatment group At The Dorm, it's all possible!

We are family-owned and operated and proud to be a trusted, CARF-accredited organization

The Dorm is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.