Sr. UX Designer, Amazon

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme.

We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds.

If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

This role will take ownership of the UX process, collaborating with (and sometimes leading) a team of Designers, Researchers, and Writers to raise the bar of our customer experiences.

The ideal candidate is customer-obsessed and has experience leveraging mechanisms to collect customer insights and feedback to help validate design thinking.

The successful candidate must love the thrill of startup culture’, and the opportunity (and unpredictability) that comes with it.

Key job responsibilities

• Lead and improve upon our product design process - starting from early research and hypothesis, through defining requirements, creating user flows, wireframes, visual designs, and prototypes to effectively conceptualize and communicate detailed interaction behaviors that support decision making and development.
• Partner closely with UX Research to collaborate on research plans and clearly communicate the key research questions we need answers to.

Independently utilize lean user research methods to make quick design decisions when needed. Can include interviews, observation sessions, and remote user tests, and be able to synthesizes research findings to stakeholders.

• Collaborate with fellow designers, give and receive feedback gracefully, and can act as a mentor to junior designers.
• Own UX from beginning to end and ensure product / feature is built to spec and achieves project goals.
• Build relationships and communicate effectively with local and remote cross-functional teams to ensure design feasibility and alignment with project goals.
• Drive the evolution of creative and holistic thinking across diverse product releases.
• Elevate the visual design of the customer experience to drive higher engagement.
• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints / opportunities, and business insights.
• Present design work to UX partners, cross-disciplinary teams, and executive leaders.
• Contribute to and help manage a design system in Figma (components, usage guidelines, documentation) so that other team members can get what they need intuitively and efficiently.
• Contribute to the group’s best practices for UX design while continually advocating design thinking, process, and craft throughout our organization.

A day in the life

You’ll set and communicate a high bar for design quality and influence across the organization about best practices and processes needed to drive design-led, customer-obsessed solutions.

You will be responsible for developing and socializing experiences that drive engagement and excitement throughout the organization - working closely with partners in engineering, research, design, research, and product management across the team.

Because the scope of this position will extend across a number of products, you will balance high-level, holistic reasoning with detail-oriented feature design.

You will look for opportunities to advocate for design and consistency, driving adoption of design guidelines, mechanisms, reusable components, best practices, process and tools.

About the team

This Senior UX Designer role is part of Amazon’s secret project team focused on building new, large-scale solutions aimed at creating positive impact in the world.

We are looking for builders, innovators, and entrepreneurs who want to bring their ideas to reality and improve the lives of millions of customers.

BASIC QUALIFICATIONS

• 8+ years of design experience
• Have an available online portfolio
• Experience defining and maintaining design patterns and UX standards

PREFERRED QUALIFICATIONS

• Experience with UX design of complex workflows
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Knowledge of usability principles and techniques
• Knowledge of best practices for information architecture and design
30+ days ago