Paradigm is searching for aField Engineer (Metrology) to support our client a global leader inthe semiconductor industry.
You will be responsible for first lineof application service support and installation of our clientsinspection and metrologysystems.
Type : Direct Hire Fulltime
Location : Beaverton OROnsite
Benefits : Client offers medical dental vision life 401K PTO andsickdays.
Asa Field Engineer youwill :
- Workindependently to maintain regular communications withcustomers.
- Provideprompt problem resolution to ensure total customersatisfaction.
- Performapplications support and development installation training andhardware / software maintenance of our clients inspection andmetrology system.
- Proactively andreactively look for solutions to prevent problems from occurring atcustomer sites.
- Interface andcommunicate seamlessly with HQ teams and other regions asnecessary.
Requirements
Ourskills and experience wishlist :
- BachelorsDegree in Electrical Engineering Electronics Computer ScienceMetrology preferred.
- 35years of experience in a semiconductor manufacturing environmentexperience with Metrology and Inspection tools highlypreferred.
- Robotics automation PLCprogramming experience.
- Command linemachine setup experience.
- Providetechnical service applications and hardware support directly tocustomers in the field at customers TD group focused on new andexisting product and nodedevelopment.
- Inhouse technical phonesupport and trainingsessions.
- Communicate with customersto diagnose problems with installed systems and correspondingapplications.
- Ability to learn andservice troubleshooting electrical / electronic / applications andoverall equipment problems.
- Servicecustomers under production timeline and meet customer expectationsfor troubleshooting installations service upgrades and performmaintenance as needed.
- Ability tomanage projects and provide team leadership for both onsite andremote members.
- Concise and detailedreporting between Customer and R&D as well as betweensuperiors and peers. Includes international teams and correspondingcommunication logistics.
- Supportsales with presale applications / demonstrations with the support oflocal engineers close acceptance criteria and validate tools priorto shipment.
- Followup on open itemsand special applications / parts to ensure ongoing customer serviceand qualitymanagement.
Benefits
Ourclient offers a competitive benefits package that includes medicaldental vision life 401K and PTO.
AboutUs Paradigm
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Semiconductor Experience Metrology