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Part-Time Commercial Insurance Customer Service Representative

Cobble Insurance
Oklahoma City, OK, US
$20K-$24K a year
Part-time
Quick Apply

Become an integral part of Cobble Insurance, a leader in commercial insurance known for its stellar customer service located in the heart of Moore, Oklahoma.

We are on the lookout for a proactive Part-Time Commercial Insurance Customer Service Representative to join our vibrant team.

With a reputation for nurturing long-lasting client relationships, Cobble Insurance offers an inviting work environment that fosters growth and camaraderie.

As a member of our team, you'll play a critical role in ensuring customer satisfaction by addressing inquiries, providing expert advice, and resolving issues with a positive attitude.

A highly supportive team awaits you, ready to welcome your contribution as we strive to exceed customer expectations together.

Join us in providing unmatched service and be part of a company that's all about making a difference. Apply today and add your energy to our close-knit team!

Benefits

Annual Base Salary Based on Experience

Work from Home

Flexible Schedule

Responsibilities

Customer Support : Respond promptly and professionally to commercial clients' inquiries and concerns, ensuring a positive customer experience.

Account Maintenance : Assist with the renewal process and handle routine policy service tasks efficiently.

Documentation : Accurately document all client interactions and service requests in the system.

Problem Solving : Identify and address any issues or discrepancies in policies and facilitate resolutions.

Client Education : Provide clients with information regarding policy coverage, premiums, and any modifications.

Feedback Management : Gather and relay client feedback to improve service delivery and client satisfaction.

Requirement

Education : High school diploma or equivalent; further education in business or insurance is a plus.

Experience : Previous commercial lines CSR experience with an independent agency required.

License : Active Property & Casualty License in Oklahoma required.

Communication Skills : Excellent verbal and written communication skills to interact effectively with clients and team members.

Customer-Oriented : Strong focus on delivering exceptional customer service and ensuring customer satisfaction.

Problem-Solving : Ability to think critically and resolve customer issues efficiently.

Organizational Skills : Strong attention to detail and ability to organize tasks effectively.

Interpersonal Skills : Ability to work well with diverse groups of people and maintain positive relationships.

Availability : Must be able to work part-time hours as determined by the business needs.

5 days ago
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