Claims Assistant

Liberty Mutual Insurance
Lake Oswego, OR, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

Schedule : Full-Time

Salary Range : USD $36900.00 - $67400.00

Job Category : Claims

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location.

The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Are you looking for an opportunity to join a fast-growing company that has consistently outpaced the industry in year-over-year growth?

Liberty Mutual offers an exciting opportunity for a Technical Assistants for Payments and Forms within our Workers' Compensation division in the West Region!

As a Technical Assistant, the successful candidate will provide a variety of administrative tasks, technical support, and customer service duties, such as gathering, organizing, validating, and entering data.

Responsibility also includes responding to routine correspondence, inquiries, and information requests, and resolving routine problems or escalating them as necessary.

This is a remote position, however, those within 50 miles of our offices in Lake Oswego, OR; Las Vegas, NV; Chandler, AZ, or Plano, TX must report to the office twice a month.

Please note that this policy is subject to change.

Responsibilities

  • Gathers and organizes data needed by obtaining information from systems, files, intranet, and / or by contacting other people inside or outside the Company.
  • Reviews and verifies information which may include source documents, policies, claims files, summons & complaints, salary data, etc.
  • Ensures completion and accuracy of data, paperwork, and / or forms.
  • Coordinates materials or special projects for staff which may include preparing material / reports, distributing, editing, formatting, and proofreading material.
  • Maintains records and data which may include entering into databases / servers, developing tracking systems / spreadsheets, setting up files, etc.
  • Ensures accuracy of information and runs reports as needed.
  • Acts as a technical resource for internal and external customers / contacts by providing answers to routine inquiries and coordinating responses;

resolving problems and / or discrepancies which may involve research and data collection.

Provides administrative support to technical staff which may include, creating documents, forms, spreadsheets, presentation material, etc.

reviewing incoming mail and determining course of action; preparing and sending out form letters.

  • Workers' Compensation experience is preferred for this role.
  • Candidates must be willing to work from 8 AM to 5 PM PST.

Qualifications

  • High school degree or equivalent, plus at least 3 years of related administrative office work experience.
  • Ability to communicate well by listening actively and sharing clear and appropriately detailed information with those who need it.
  • Ability to effectively plan and organize work to ensure that work is completed within specified time and quality parameters.
  • Ability to deliver quality customer service using standard practices.
  • Basic knowledge of Microsoft Office applications, such as Excel and Word. Must have current Claims Services experience.

About Us

This position may have in-office requirements depending on candidate location.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect.

Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years.

We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

  • California
  • San Francisco
  • Los Angeles
  • Philadelphia

Employment Type : Full Time

12 hours ago
Related jobs
Promoted
Liberty Mutual Insurance
Lake Oswego, Oregon

Are you looking for an opportunity to join a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual offers an exciting opportunity for a Technical Assistants for Payments and Forms within our Workers' Compensation division in the West Region!. As a ...

CorVel Corporation
Portland, Oregon

The Claims Assistant will assist and support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific needs of the customers. Process mail, handle files (until paperless), and input notes/diary entries in the claims s...

CorVel Corporation
Portland, Oregon

The Claims Assistant will assist and support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific needs of the customers. Process mail, handle files (until paperless), and input notes/diary entries in the claims s...

Promoted
CorVel Enterprise Comp, Inc.
Portland, Oregon

The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel. Assists other claims professionals with more complex or problematic...

Promoted
Reli.
Portland, Oregon
Remote

We are seeking an Administrative Assistant who is highly organized, detail-oriented, and has excellent communication skills. As an Administrative Assistant, you will play a key role in supporting our team and ensuring the smooth operation of our office. Providing general administrative support to th...

Promoted
Pacific Office Automation
Portland, Oregon

With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. That means providing employees with the training and certific...

Promoted
OCHIN
Portland, Oregon

Epic Resolute PB/PB Claims Application Analyst. Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues. Mentor, coach, and train less experienced analysts. The ideal candidate will have 3-5...

Promoted
King's Insurance Staffing
Portland, Oregon
Remote

Our client, an A-rated Insurance Carrier, is seeking to add an experienced California Workers' Compensation Claims Specialist to join their team in a fully remote capacity (must reside in the state of California). This person will be responsible for managing moderate to complex California Workers' C...

Promoted
ADP
Portland, Oregon
Remote

ADP is hiring a Claims Lead Examiner. Assist Claims Manager in monitoring the workers compensation program within the ADPTS/PEO structure. Identify and track trends with specificity that could be problematic and take steps along with Claims Manager to take steps to develop processes to correct. Abil...

Promoted
Sedgwick
Portland, Oregon

Great Place to Work®Most Loved Workplace®Forbes Best-in-State Employer(Agile) Claims Examiner - Liability | Midwest RegionAre you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?Apply your knowl...