POSITION SUMMARY
The Key Account Manager plays an integral role in helping Balchem become our most strategic customers’ preferred supplier by developing customer intimacy, demonstrating market-leading knowledge, delivering profitable market access solutions, and providing exceptional customer service.
Leading cross-functional teams within Balchem to develop and execute both short and long-term strategic account plans with their assigned customers will be required.
Therefore, the Key Account Manager is a passionate, resilient, agile leader / learner who’s accountable and approachable as he / she proactively leads efforts to develop and grow their accounts while also maintaining the current business.
Analytical skills, self-awareness, attention to detail and strong communication skills across all levels within the organization are critical in developing and managing trusting relationships with both internal and external stakeholders.
ESSENTIAL FUNCTIONS :
- Develops and executes on both short and long-term strategic account plans for assigned key accounts; regularly reviews and provides status reports on progress against account plan and sales budget
- Independently identifies customer needs and works closely with Balchem Marketing, Product Management, Product Development, Customer Service and Finance staff, etc to deliver marketable products and solutions
- Obtains and reports marketing data for successful achievement of business objectives and strategies; monitors trends, competitive activity, product development, and market penetration;
recommends course of action to prevent loss of existing business and growth of new business
- Plans, schedules, and makes regular calls to assigned accounts; facilitates meetings for various company professionals to provide multi-level support and relationships
- Manages contracts and pricing, including negotiations, at assigned accounts
- Communicates and maintains accurate sales forecasts and is both accountable and responsible for delivering budget and growth targets
- Responds to customer inquiries for samples, technical / quality / regulatory data as well as support on the use and application of products
- Receives limited supervision and direction
- Must comply with all policies and procedures of the corporation
- Perform other duties as required
REQUIREMENTS :
- Bachelor’s degree with MBA is required; technical degree is preferred
- Minimum, 15 years progressive sales or business development experience with experience in managing multiple complex CPGs within the food ingredient industry
- Strong leadership, relationship-building and negotiation skills with a proven track record of developing and executing strategic plans are required, having an existing network across multiple CPGs across the food ingredient industry is preferred
- The candidate must have a strong business acumen with an ability to lead and develop cross-functional opportunities between Balchem and their customers across all levels within the organizations
- Must be willing to travel up to 50% with overnight stays required
Account Manager, Food Ingredients
They will be able to leverage their skills and knowledge to maintain and grow a territory by focusing on both customer retention and new business development. Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales. Conduct business in an o...
Key Account Manager
The Key Account Manager will coordinate all equipment and solutions opportunity efforts within the assigned key accounts and work with Account Managers at the plant level, while working effectively and openly with the operational personnel, Global customer team, and Regional support functions like; ...
Account Manager
As an Account Manager, you'll be an essential part of our team, connecting with clients, driving sales, and contributing to our continued success. As a key contributor to our sales team, you will have the opportunity to build lasting relationships with clients, understand their needs, and provide ta...
Key Account Manager
Understand and apply knowledge of health care industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy-economics, payer/ reimbursement landscape and. Demonstrate advanced ability to ask strategic, insightful questi...
Key Account Manager - Food Service
The Key Account Manager takes a multi-focused approach to developing sales opportunities with the Top 10 Volume Accounts. Candidate should have a National network with Industrial B2B Accounts and Foodservice accounts. Key Account Manager (Food Service). Candidate should have a working knowledge ...
Clinical & Forensics Sales Account Manager
Aggressively develop new prospects and penetrate competitive accounts. Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way. Build technical competency on Waters solution and to be perceived by customers as a credible resource. Maintain cur...
Key Account Business Development Manager
As a Key Account Business Development Manager, you will be responsible for developing and maintaining strategic relationships with national multisite companies, expanding our customer base, and driving sales in the automatic door equipment and services industry. Support District Offices and the Nati...
Byram Account Manager, South Illinois
Provide timely reporting and analysis of business activity and conditions within assigned accounts. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. We pr...
Marketing and Communications Account Manager
Incumbent (a) manages and monitors online presence and develops content and managing social media strategies including geo-targeted and paid campaigns; (b) creates and administers content for various campaigns across multiple social media platforms; (c) measures and tracks social media growth, campa...
Account Manager - Kroger and Harris Teeter
The Account Mamager develops and fosters collaborative relationships with key customers and implements strategic joint business plans to enhance Ornua Foods North America's competitiveness and market share. We operate from 10 business units worldwide, including 16 production facilities, and have sal...