Staff UX Program Manager, Google Ads

Note : By applying to this position you will have an opportunity to share your preferred working location from the following : New York, NY, USA;

Mountain View, CA, USA; San Francisco, CA, USA.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Minimum qualifications :

• Bachelor's degree or equivalent practical experience.
• 10 years of experience managing and scaling UX related programs. 10 years of experience driving operational efforts across organizations.
• Experience with UX disciplines and user-centered development tools and methodologies.
• Experience analyzing data and leveraging insights to develop solutions. Experience improving the velocity / productivity of teams, products, and systems.

Preferred qualifications :

• Experience with the product development lifecycle.
• Knowledge of industry wide technology trends and issues.
• Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.

About the job :

At Google, we follow a simple but vital premise : Focus on the user and all else will follow. UX Programs Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user-centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers : we care deeply about the people who use our products.

The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.

We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users.

You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

Responsibilities :

• Drive the vision for operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel across large scale, high impact projects, while driving strong collaborative relationships with appropriate stakeholders across program work.
• Develop program roadmaps and establish user-centered project goals in line with long-term objectives.
• Oversee critical efforts for broader or cross-functional projects, programs, and strategies.
• Advocate for the establishment of key UX metrics that drive a culture of user-centered development across a wide range of program work.
• Manage large, complex programs while turning chaos into an efficient organization.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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