Retail Store Manager

KCI Wireless
San Benito, TX
Full-time

Description

At KCI, we entrust our Retail Store Managers with the vital responsibility of exemplifying and guiding their teams on how to deliver the superior T-Mobile brand customer experience.

Our Retail Store Managers are empowered to embody our company culture and own the below responsibilities :

  • Lead by example on how to enthusiastically and passionately navigate customer interactions while elevating the experience
  • Analyze business results and strategize how to drive improvements while maintaining current successes
  • Recruit, train, mentor, and motivate your talent to excel in all aspects of the business including customer experience, consistent sales success, visual merchandising, and operational excellence
  • Engage with store team members to uncover any blockages to their success and identify how to mitigate
  • Manage daily store opening, closing, and operating duties
  • Creatively drive store exposure through community engagement, marketing endeavors, and networking efforts
  • Maintain strong knowledge of latest and greatest products and services

Requirements

Qualifications

  • Passionate leader ready to drive a culture of unparalleled customer service
  • Competitive spirit with a drive to surpass sales potential
  • Genuine regard and intention put into customer connections
  • Excellent verbal and written communication skills
  • 1-2 years of retail management experience; wireless retail preferred
  • High school diploma / GED
  • Willing to work weekends / holidays
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • Performance-based Total Compensation package consisting of Base Salary & Commission
  • Vacation time
  • Personal time
  • Sick time
  • Medical, dental, and vision benefits
  • Phone service discount
  • Promotion opportunities
  • Employee rewards including trips and contests
  • 30+ days ago
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