JOB TITLE : Server Cashier
REPORTS TO : General Manager CLASSIFICATION : Non-Exempt
DEPARTMENT : Restaurant Operations LEVEL : Front of the House
SUMMARY OF POSITION : Non-exempt, full or part-time position. Employees in this
position provide guests with service and products as quickly, conveniently,
and efficiently as possible in a friendly manner. Each server / cashier is
responsible for ensuring proper and efficient service, ensuring that each
shift contributes to the increased profitability of the restaurant using
independent decision-making. Other duties as assigned.
ESSENTIAL DUTIES AND
RESPONSIBILITIES :excellent customer service before, during, and after taking orders. Greets
guests upon arrival, make eye contact, and thanks guests when leaving
Maintains
a clean dining room, patio, parking lot, etc., as assigned, in compliance
with Farmer Boys standards
Successfully
works the drive-thru window and works the phone for phone-in orders as
assigned
Properly
packages, checks, and delivers accurate orders to guests
Responsible
for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are
delivered to the guest
Maintains
stock and cleanliness of required work areas as directed by the Manager in
Charge
Follows
the work schedule as posted, unless a change in the schedule is arranged with
the Manager in Charge
Specific
Responsibilities
Accepts
and accurately processes payments using the cash register operating system
Ensures
all sales are processed according to policy
Informs
the Manager in Charge of all sales, cash, or operating discrepancies
Follows
policy concerning the amount of cash kept in the register; counts and verifies
cash drawer per store policy
Proactively
protects critical limits and standards assigned to product critical control
points
Unwavering
protection of the safety of the product above all other job priorities
Immediately
notifies the Manager in Charge of any food safety risks
Required
to periodically attend and implement assigned food safety training classes
and education opportunities
Adheres
to food safety standards and procedures
Immediately
notifies the Manager in Charge of any guest accidents or injuries, and
follows established procedures
Protects
assets at all times but does not put self at risk
Practices
safe work habits and reports any unsafe conditions to the General Manager
Reads,
understand, and follows instruction and labeling system on all Safety Data
Sheets
KNOWLEDGE, SKILLS, AND
ABILITIES :is a restaurant operations job
Minimum
age requirement is 16 years
Understands
the importance of quality guest service
Ability
to read and comprehend written instructions
Ability
to speak, understand, take direction, read, and write in the English language
Must
be able to present State or County mandated Food Handler Card within the time
allowed for the specific State or
County
While
performing the duties of the job, the employee is regularly exposed to the
risk of fumes. The use of solvents and
industrial degreasers are required regularly to clean equipment, tools, and
floors; fumes occur when cleaning
Physical
requirements include standing (up to 4 hours at a time); walking, bending,
and stooping (while serving and
stocking). Requirements also include lifting (up to 40 pounds) while bringing
in umbrellas, tables, chairs, and / or stocking supplies. Approximately 99% of the time is spent in standing and / or walking mode.
WORK EXPERIENCE AND
EDUCATION :School Diploma or G.E.D. preferred
Years of server, cashier, line cook, prep cook, or combination of experience
in a restaurant or customer service establishment