Job Title : Customer Service Representative
Overview :
Hobby Lobby is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives.
Our ideal candidate will provide exceptional service to our customers, ensuring their shopping experience is pleasant and efficient.
As a Customer Service Representative, you will be responsible for assisting customers with their inquiries, managing transactions, and maintaining a welcoming store environment.
Key Responsibilities :
- Customer Interaction :
- Greet and welcome customers warmly as they enter the store.
- Assist customers in locating products and provide information about the store’s offerings.
- Answer customer inquiries via phone and in person, addressing concerns and resolving issues promptly and effectively.
- Sales and Transactions :
- Process sales transactions accurately and efficiently using the store’s point-of-sale system.
- Handle cash, credit, and debit card transactions, ensuring proper procedures are followed.
- Assist customers with returns, exchanges, and refunds according to store policies.
- Product Knowledge :
- Stay informed about current sales, promotions, and store events.
- Provide product recommendations based on customer needs and preferences.
- Maintain a thorough understanding of store products and inventory to assist customers effectively.
- Store Maintenance :
- Ensure the store is clean, organized, and visually appealing.
- Restock shelves and displays as needed to maintain product availability.
- Assist in setting up promotional displays and signage.
- Team Collaboration :
- Work collaboratively with team members to achieve store goals and objectives.
- Participate in team meetings and training sessions to stay updated on store policies and procedures.
- Assist with special projects and tasks as assigned by store management.
Qualifications :
- High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.
- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic math skills for handling transactions.
- Positive attitude and a genuine desire to help customers.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Requirements :
- Ability to stand, walk, and move around the store for extended periods.
- Ability to lift and carry items weighing up to specify weight, e.g., 30 pounds .
- Capability to perform repetitive tasks such as scanning items and operating the cash register.
Benefits :
- Competitive hourly wage.
- Employee discount on store merchandise.
- Opportunities for career growth and advancement within the company.
- Comprehensive training program to enhance your skills and knowledge.
Customer Service Account Representative
Customer Service Account Representative. Customer Service handling big box business. Target Customer Service experience a plus. The Customer Account Rep is responsible for assigned Target Brands and is not limited to monitoring receiving, processing, and addressing any/all Target Brand needs. ...
Cashier/ Cook/ Server/ Customer Service
You will need to greet customers cheerfully, take their order, and operate the register. Shift Leaders are responsible for ensuring McDonald's provides world-class service by ensuring the speed and quality of their orders. ...
Customer Service and Sales Manager
Entry Level Customer Service and Sales Manager Responsibilities: Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers. Our successful Entry Level Customer Service and Sales Managers are a product of...
Customer Service Rep
As a Customer Service Rep, you are the first point of contact for our customers. We pay our Customer Service Reps a. Ask yourself: Do you have excellent written and verbal communication skills? Do you have great attention to detail and a commitment to accuracy? Can you work independently and take on...
Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service/ Sales Representative
Support customers and sales by providing helpful information, answering questions, producing quotes, promoting products and services, managing orders and acting as a liaison between outside sales representatives and customer accounts. Assists Outside Sales Representatives and Customer Service Repres...
Call Center Insurance Agent (Sales, Customer Service)
Sales or customer service experience. As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. Ability to e...
Customer Service - Remote
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. About the Role: As a Customer Services Re...
Customer Service Remote Work
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Desire to participate in professional development and take on new responsibilities Self-motiva...
Customer Service Position Remote
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. About the Role: As a Customer Services Re...