Android Field Engineer/Tester (Manual & Automation)

No C2C inquiries, please. Must be authorized to work in the United States

Our client develops innovative Android-based retail technology aimed at enhancing the customer shopping experience. You would be part of a team focused on supporting and testing Android-based connected devices in retail environments.

Additionally, you will work on automation testing and collaborate with cross-functional teams to ensure the delivery of high-quality products.

In this role as an Android Field Engineer / Tester, you will be responsible for providing on-site technical support, troubleshooting, and testing Android-based technology used in retail environments.

This hands-on position involves traveling to various locations across the U.S., diagnosing and resolving issues with Android-based mobile devices to ensure they function smoothly in real-time store operations.

You will also have the opportunity to contribute to test automation, process improvements, and feature development while working with cross-functional teams.

Responsibilities :

• Travel to retail locations across the U.S. to troubleshoot and repair mobile Android devices on-site.
• Diagnose and resolve hardware and software issues to ensure continuous device functionality.
• Perform thorough testing of Android-based technology in real-world retail settings.
• Create and maintain test cases for both manual and automated testing using tools like TestRail.
• Collaborate with cross-functional teams, including product management, hardware engineering, and QA, to improve processes and ensure project success.
• Assist in automating regression test cases and contribute to automation efforts using tools like Appium or Selenium.
• Communicate recurring issues and suggest improvements to the technical team.
• Provide detailed documentation of test results, processes, and status updates.
• Ensure smooth operation of connected devices to minimize disruption to store operations.
• Proactively identify, document, and resolve bugs or usability issues in real-time store environments.

Requirements :

• Proven experience in testing and troubleshooting Android-based mobile devices.
• Hands-on experience with diagnosing and repairing hardware and software issues.
• Experience with automation testing and tools such as Appium, Selenium , or similar.
• Familiarity with test planning and test case management tools like TestRail .
• Experience interacting with RESTful APIs and tools like Postman .
• Knowledge of databases like MongoDB or MySQL is a plus.
• Willingness to travel frequently (90% of the time) to various retail locations, including NYC, San Francisco, and other major cities.
• Strong communication skills to report recurring issues and provide feedback to the technical team.
• Ability to work in fast-paced environments while maintaining minimal disruption to store operations.

Preferred Qualifications :

• Experience testing hardware products, particularly in retail environments.
• Experience with POS systems , including payment terminals, barcode scanners, etc.
• Exposure to cloud technologies like AWS and microservices.
• Strong analytical skills, attention to detail, and a self-starter mindset with high standards for quality.

Compensation and Benefits : This position offers a competitive hourly rate of up to $50 / hour, depending on experience, along with full travel coverage.

As this is a field-based role, you will have the opportunity to work hands-on with the latest in retail technology while traveling to various store locations across the United States.

This is an exciting opportunity to contribute to innovative retail solutions in a fast-paced, tech-driven environment.

If you are passionate about Android technology and enjoy working on-site to solve complex technical issues, this is the perfect role for you!

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