Senior Account Supervisor/ Account Supervisor: Consumer Technology Retail

Hunter
CA, United States
Full-time

There’s a reason HUNTER is recognized as one of America’s Most Loved Workplaces and has been named PRovoke Consumer Agency of the Year not once, but twice : At HUNTER, we EARN IT consumer attention, the trust and loyalty of clients, and the dedication of our staff, currently 260+ strong and counting.

HUNTER is looking for a Senior Account Supervisor or Account Supervisor to support a dynamic, fast-paced team supporting a major retailer and technology brand developing storytelling and communications programming The role requires media relations expertise as well as knowledge and experience within consumer.

Qualifications Required :

  • B.A. in Public Relations, Journalism, Communications or the like
  • Four (4) to six (6) years’ experience in a public relations agency or similar position
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Essential Job Functions & Responsibilities :

  • Drive effective implementation of client PR programs
  • Manage people and projects to deliver high quality results on-time and on-budget
  • Anticipate issues
  • Delegate and assign work among team members
  • Make recommendations for ways to meet client needs
  • Serve as a representative of the client and agency on-site at client events
  • Assist account team leads with account financials : develop and manage budgets, fee estimates, out-of-pocket expenses, etc.
  • Regularly monitor to ensure execution is staying on-budget; regularly report budget status to account team lead and / or agency management
  • Provide analysis to clients of program results
  • Develop creative ideas and tactical elements for client programs
  • Serve as a client contact and maintain relationships with key client personnel
  • Accommodate and anticipate client needs; make recommendations to clients
  • Respond to requests for information from clients in a timely manner
  • Participate in client calls, meetings, presentations to the client and client brainstorms; attend client events
  • Recognize and seek opportunities to grow client accounts
  • Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and / or clients
  • Compile presentations for new business and business renewal proposals; participate in new business and / or business renewal pitches as determined by a supervisor
  • Participate in agency brainstorm sessions for client programs
  • Develop and foster relationships with suppliers
  • Actively participate in agency committees or departments as designated / asked
  • Demonstrate an interest in the long-range health of the agency
  • Represent the agency in professional associations

Ability to :

  • Understand the clients’ business and relevant industry trends and use the information to develop strategic PR ideas
  • Manage multiple accounts and projects
  • Train and mentor junior and mid-level staff
  • Effectively delegate work among team members
  • Travel to client and event locations; meet with clients at their office locations / headquarters
  • Demonstrate strong writing, editing, presentation and interpersonal communication skills
  • Show integrity and good judgment when working with colleagues and clients
  • Deal constructively with client and personnel situations

At HUNTER, we work hard and play hard, and while we have all the benefits you’d expect competitive health and dental insurance plans, a 401K company match and generous PTO we also provide :

  • a hybrid work model;
  • a work from anywhere in the US policy (up to four weeks a year);
  • a year-round staff training and development curriculum; and
  • a staff-led Action Group dedicated to DEI excellence in the agency and industry (read our DEI statement here : )

Perks? We have perks. When you work at HUNTER, you can expect Bring Your Parents (And Kids) to Work Days, regular volunteer Days of Service, mid-day Cupcakes and Cocktails mixers and epic Halloween and holiday parties.

Founded in 1989, HUNTER has grown into one of the most respected mid-size marketing communications firms in the country, creating work that matters in strategic planning, earned media relations, social and digital media, talent and influencer engagement, experiential marketing, multicultural outreach and content creation and distribution.

And we do it all for esteemed companies and brands across every sector you can imagine :

  • Food + Beverage
  • Wine + Spirits
  • Health + Wellness
  • Beauty + Personal Care + Fashion
  • Home + Lifestyle + Travel
  • Retail + E-commerce

See us in action here :

30+ days ago
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