Key Responsibilities :
Supervision : Assist in supervising daily operations of all food and beverage outlets, ensuring service standards are consistently met or exceeded.
Team Leadership : Provide leadership and support to food and beverage team members, fostering a positive work environment and encouraging professional development.
Quality Control : Maintain high levels of food and service quality across all outlets, conducting regular inspections and providing feedback to staff.
Guest Satisfaction : Address guest inquiries, concerns, and complaints promptly and professionally, striving to enhance the overall guest experience.
Training : Assist in the training and onboarding of new team members, ensuring they are well-versed in service standards, policies, and procedures.
Inventory Management : Help manage inventory levels, conduct regular stock checks, and ensure proper storage and handling of all food and beverage products.
Health and Safety : Ensure compliance with health, safety, and hygiene standards in all food and beverage areas.
Event Coordination : Assist in the planning and execution of banquets and special events, ensuring all guest requirements are met.
Administrative Duties : Support the Food and Beverage Manager with administrative tasks, including scheduling, ordering supplies, and preparing reports.
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