Clerk Senior, WIC Program

Job Overview :

The Trinitas Women's, Infants and Children Nutrition Program, or WIC, is a supplemental food and nutrition program funded by the United States Department of Agriculture (USDA).

WIC provides nutritious foods, nutrition education, health screenings, and access to health care and referrals to community organizations, breastfeeding education, and immunization information and voter registration.

Qualifications : Required :

Required :

Associates Degree with background in computer services or

equivalent experience

• At least three years of equivalent office experience and working with computers
• Must be able to work with high volume of clients and families
• Must be able to multitask and use of critical thinking required

Preferred :

Bilingual preferred

Scheduling Requirements :

• Monday, Tuesday, Thursday, Friday- 8 : 30am 4 : 30pm
• Wednesday- 8 : 30am- 6 : 30pm
• Some weekend schedules
• Full Time

Essential Functions :

• Enters and verifies family registration information
• Completes and processes affidavits as needed
• Conducts financial screening for income, identification and address
• Ensures that appropriate health information and immunizations records are entered into the system
• Schedules appropriate appointments in person and over the phones,
• Process Voter Registration and collects electronic signatures,
• Uses the language line as appropriate
• Provides Program information which includes explains the Rights and Obligations, Complaint Process, Fair Hearing, Sanctions,
• Collects consents and electronic signatures as required
• Issues ewic card program benefits, Program guides / EBT according to policies
• Ensures electronic signatures are collected
• Provides detailed program orientation, benefits, vendor lists, other required forms for future appointments
• Determines future appointment types
• Documents attendance of on-line education and conducts surveys
• Maintains program records and storage of program forms and supplies
• Monitors benefits instruments issuance and physical inventories
• Investigates Lost / Stolen instruments according to policy
• Follows protocols for program mailings
• Maintains required logs
• Retrieve client information from the participant portal and public email
• Operates various office equipment including computer, phone, fax, copier, printers, scanners, signature pads, cell phones, etc,
• and follows protocol for establishing network connectivity at mains site and at remote sites
• Covers the reception area and phones while screening for appointment verification
• Assists in other related duties including outreach events and program / departmental training
• Assists in other related duties for to ensure services are not interrupted
• Attends required trainings

Benefits and Perks :

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care / Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.

As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.

We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.