Job Description : Billing & Account Support Services (BASS) team is responsible in leading the contract set up process to provide ABM clients with timely and accurate invoices.
The BASS CMS Specialist is responsible for ensuring accurate and efficient new customer set up, contract set up and maintenance independently, which is a critical activity to ensure proper billing and accounting.
This includes reviewing contracts to ensure proper documentation is included, setting up new contract and jobs (Business unit / Project top task) in the ERP system, reviewing new and existing data for accuracy.
This role partners with the BASS Lead Specialist to provide a seamless onboarding and maintenance experience.
Job Responsibilities :
- Autonomously perform the day-to-day contract administration duties, including : a. Contract Setup Contract Modifications New BU / PTT Setups New Customer Setup BU / PTT Maintenance ServiceNow Ticket Support
- Timely review and setup of new customer and contracts
- Verify contract information in the contract management system (CMS)
- Set up billing plans in ERP upon receipt of approved contract.
- Review first invoice for accuracy and process within ERP
- Assist in compiling required billing documentation and participate in quarterly audits.
- Facilitate any required Service Now forms for job set-up / maintenance in ERP
- Perform other duties and special projects as assigned
Minimum Requirements :
- Associate’s degree or above preferred
- 3 years of Billing, Accounting, and / or Contract related experience
- Complete essential tasks with minimal direct supervision or oversight
- Process oriented and highly accountable
- Strong Microsoft Office skills, including Excel, Visio and PowerPoint
- High-level of attention to detail and accuracy
- Strong ability to prioritize tasks and effectively manage time
- Knowledge of ASC 606 preferred
- Experience with financial / SOX requirements preferred
- Experience with large ERP systems. JDE and Oracle Financials preferred
- Experience with ServiceNow and Corrigo preferred
- Excellent oral and written communication skills
- Strong sense of urgency for addressing internal and external customer needs
- Willingness to accept new challenges and responsibilities
- Work well in a team environment and support others within the group when needed
Benefit Information :
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
Benefits
Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.
Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.
Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement
- Depending on your work status and location, you may have access to some of these offerings.