Java Application Support Developer
Description :
Java Application Support and issue Troubleshooting Investigation and handling of issues escalated to L1, L2 support Bug fixes for production issues Review Splunk logs and application container logs, create splunk queries, alerts, dashboard Escalate and Co-ordinate with other teams in case of application abnormalities and failures Monitored ticket tracking tool for SR, Incidents, Problem management and maintain the SLA process.
Ensure analysis of technical issues and their resolutions be performed as per best practices committed to the client Rotation based On-call support, sometimes on weekend Key
Qualifications :
Hands-on programming experience in Java based web application, Java, JEE, Spring framework, RESTful Services
Strong Knowledge of Splunk, analytical, debugging and troubleshooting skills
Proficiency in database systems including Oracle, Cassandra, other NOSQL technologies
Production Support Experience
Monitoring tools
On-call support Excellent oral and written communication skills
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