Job Summary
Hotel Event and Conference Manager Benefits :
- Premium Health Benefit Package
- Paid Time Off
- Growth and professional exposure
- 401K Options
Hotel Event and Conference Manager Requirements / Responsibilities :
- 3-5 years of events and banquets for luxury hotel / resorts
- Experience with high-volume conferences
- Manage and execute the terms of the contract for the group / convention / program as outlined by the sales manager and per hotel standards
- Maximize food, beverage, and auxiliary revenues by selling menus, themes, and experiences / activities
- Create ways to further enrich the guest experience by continuously reviewing, implementing, and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
- Proactively seek guest feedback and liaise with other departments when opportunities present, ensuring a seamless and elevated guest experience
- Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
- Proven ability to plan and organize events effectively, with an acute sense of detail
post
Matthew Forgione
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