Field Service Technician

JOB SUMMARY

Monday-Friday 8am-5pm

Responsible for supporting customers on site in testing, repairing, upgrading, reconditioning, and re-manufacturing electrical equipment from a single circuit breaker to a complete substation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Mechanical

Perform power studies (short circuit, coordination, arc flash) in accordance with applicable standards, and develop a report with recommendations.

Perform load monitoring; safely and properly connecting load monitors and providing reports.

Perform power quality monitoring, interpreting the collected data, and make recommendations, especially as it pertains to IEEE-519.

Perform partial discharge surveys and developing a report.

Manage each job from beginning to end using established processes and procedures.

Collaborate with customers and the engineering division to provide solutions to customers.

Consult with and provide support to customers with product related questions and make recommendations.

Perform Breaker Reconditioning

Be prepared for on / call or after-hours emergency orders as required.

Clean electrical parts (copper buss, racking mechs, cubical primary bottles)

Cut and weld metals

Remove and reinstall electrical components in switchgear and circuit breakers with documentation

Choose correct insulation and properly install over copper buss

Mechanical ability to troubleshoot and repair switchgear and circuit breakers

Rack breakers in and out of cubicles and know correct interlock positions

Choose correct paints and primers for indoor and outdoor equipment and know how to mix and apply

Read manuals and follow detailed instructions on adjusting equipment

Offer customers proper services needed for their electrical equipment

Electrical

Assist senior personnel as needed to validate subsystem functionality and electrical design operation

Read wire breakers, switchgear, and MCC’s from a point-to-point diagram

Follow NETA testing processes of electrical apparatus

Buzz out and generate electrical schematics of industrial equipment

Test and troubleshoot electrical wiring

Read a one line diagram and properly ground equipment for a safe workspace

Perform Evaluation on basic and more advanced electrical devices and circuits, including Circuit breakers, switchgear, MCCB’S, MCC, CT’s, PT’S and transformers.

Test electrical equipment such as circuit breakers, MCC buckets, MCCB’s Switchgear, PT’s CT’s and Transformers

Perform upkeep and maintenance to electrical test equipment

Stage test equipment and materials for project execution

Interpret test results and provide immediate feedback to project leads and senior personnel for any resolution actions needed

May be modified from time to time. Other duties, tasks and work may be assigned

METRICS

Completes support of reconditioning of breakers in a timely manner based on experience.

Ensures work area remains tidy.

Maintains records of all work performed including images of initial breakers received and throughout the project.

Project and demand oriented as defined by the objectives set forth by operations manager and measured based on meeting objectives, completion on time, accuracy and neatness of work, etc.

QUALIFICATIONS

The ability to troubleshoot and repair mechanical and electrical machinery.

Knowledge of electrical apparatus including 480V, 5KV and 15KV a plus.

Ability to learn to troubleshot electrical and mechanical problems and repair.

• Ability to maintain good housekeeping of designated work area.
• Ability to use measuring tools (vernier caliper, micrometer, tape measure, etc.)
• Ability to learn to troubleshoot electrical circuits safely and make repairs.
• Capable of lifting 50-pounds.
• Ability and willingness to read and study OEM manuals and technical literature.
• Mechanically inclined, must have your own tools.
• Ability to trouble shoot electrical circuits safely and make repairs.
• Detail oriented, great attitude, team player, well organized.

KNOWLEDGE & SKILLS REQUIRED

• Proficiency in Word, Excel, Access and PowerPoint.
• Strong electrical skills.
• Strong mechanical skills.
• Strong organizational skills and excellent attention to detail.
• Clear written and verbal communications.
• Organize and write procedures in a logical / methodical manner.
• Good time management skills; be able to multi-task

Able to work at fast pace

• Work well in a team environment.
• Able to maintain confidential information.

EDUCATION & EXPERIENCE

High school or equivalent GED certification.

PHYSICAL DEMANDS

• Frequent reaching / working overhead, stooping, kneeling, crouching or crawling
• Frequent walking
• Continuous standing and repetitive hand motion.
• Lifting requirements include occasional lifting up to 75 pounds, frequent lifting of up to 50 pounds and continuous lifting of up to 25 pounds.

WORK SCHEDULE

Typical hours are 8 : 00am to 5 : 00pm. In a field role, your hours will be dictated by the customer and may be earlier or later than typical.

Required Skills

Required Experience