Dispatcher/Office Manager

Company Overview :

GPAC is excited to partner with a highly respected and rapidly growing mechanical company that specializes in a wide range of commercial projects.

We are currently seeking a motivated Service Dispatcher / Office Coordinator to join this dynamic team. This role offers tremendous potential for growth and the opportunity to work with an organization that values a flexible, positive culture and empowers employees to make a real impact.

Position Overview :

As a Service Dispatcher / Office Coordinator , you will play a critical role in ensuring the smooth flow of operations by managing daily assignments, coordinating with field teams, and maintaining effective communication across departments.

If you have a background in dispatching, logistics, or office coordination and thrive in a fast-paced environment, this is the perfect opportunity for you.

Key Responsibilities :

• Review and organize daily assignment sheets for drivers and field staff.
• Dispatch and communicate work routes, ensuring all assignments are on track for timely completion.
• Handle inbound calls and customer service requests with professionalism and efficiency.
• Schedule, coordinate, and scrub work orders to ensure accurate and timely completion.
• Maintain communication between field teams and the office staff, serving as a central point of contact.
• Keep assignment files and records organized for easy access and reporting.
• Perform additional administrative duties as needed to support the office operations.

Requirements :

• High school diploma or equivalent.
• Minimum of 1-2 years of dispatch experience, ideally in HVAC, mechanical, construction, or a similar field.
• Candidates with dispatch experience from other industries (e.g., logistics, trucking) are also encouraged to apply.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to meet tight deadlines in a fast-paced environment.
• Local candidates only (Columbus, OH).

Why Join Us?

• Be part of a company with a stellar industry reputation.
• Enjoy a flexible and supportive workplace culture.
• Significant potential for career growth and development.

Interested?

If this sounds like the next step in your career, please send your confidential resume to [email protected]

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.