Shift Supervisor, Magnolia House Women’s Shelter

Reports To :

Assistant Program Manager

Location : 1424 Herkimer Street, Brooklyn, NY 11233

What The Shift Supervisor Does :

• Input client data using DHS’ CARES database, as needed.
• Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
• Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to.

i.e., log book entries, bed checks, client belongings, security, client care, medication, etc).

• Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
• Ensure inventory of security equipment is up to date.
• Ensure security of valuables and medications in safe / cabinet.
• Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance.
• Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring.
• Implement strategies for effective team performance.
• Professionally respond to complaints, incidents and emergencies and / or incidents and interview all parties, analyze, collect data, document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
• Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc.

to ensure appropriate staff are aware.

• Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
• Provide all required information for weekly / monthly / quarterly / semester / annual reports to CAMBA management and / or to funders.
• Prepare performance appraisals for direct reporting staff.
• Review and sign time sheets.
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.

Minimum Education / Experience Required :

HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.

A., B.S.W.) and / or equivalent experience.

Other Requirements :

• Must obtain and maintain First Aid / CPR certification.
• Must obtain and maintain certification in overdose prevention.
• Must obtain and maintain F-80 Fire Safety Coordinator certification
• Must obtain and maintain CPI (Crisis Prevention) certified
• Bi-lingual preferred.

Compensation : $47,500 annually

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.

This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.

Status : Full-time (35 hours per week)

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.

We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.