Bilingual Customer Service Rep (Spanish) gea
RESPONSIBILITIES AND JOB ACTIVITIES :
1. Answer incoming phone lines courteously and efficiently.
2. Support customers in LATAM region, and other regions as required.
3. Learn and maintain product knowledge.
4. Process customer orders through an order entry system, per company standards. Become knowledgeable of product information including checking order status, verify product availability, pricing, applicable discounts, special private label orders.
5. Process literature and sample requests as per protocol.
6. Assist with special projects as necessary.
7. Perform daily opening and / or closing office duties.
8. Operate office equipment such as postage meter & scale, laminator, binder, and copier.
9. Create and maintain electronic files regarding customer communications.
10. Greet job applicants, vendors and other visitors as back-up to the Front Desk Support position.
11. Maintain a neat, orderly and clean department and work environment.
12. Be familiar with and follow safety rules and emergency procedures.
13. May provide backup to domestic service teams.
14. Perform various duties and overtime as required.
JOB SPECIFICATIONS
EDUCATION High School diploma or equivalent is required.
EXPERIENCE Minimum three years’ office experience required, including phone and Microsoft Office Products.
KNOWLEDGE, SKILLS & ABILITIES The ability to work with limited supervision is required. Professional, hard-working team player who is accurate, detail orientated and has problem solving skills.
Self-motivated individual with effective written and verbal communication skills. Organized and dependable and must be able to work with all types of personalities and situations with the utmost professionalism and diplomacy.
Bilingual in Spanish required.
EQUIPMENT OPERATED Standard office equipment such as a computer, copier, laminator
Bilingual Customer Service Representative (Primarily Home)
You will report to a Customer Service Manager and participate in required training activities and learn product and system knowledge necessary to respond to auto policy-related inquiries received from agents, agency staff, operations and customers. You will focus on providing outstanding, customer s...
Customer Service Rep(02013) - 1585 W Main St
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Bilingual Customer Service Specialist
Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurate...
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Rep(02013) - 1585 W Main St
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...
Case Manager - Home Study and Post Release Services - Bilingual English/Spanish- Remote in Wisconsin
Case Manager - Home Study and Post Release Services - Bilingual English/Spanish- Remote in Wisconsin. Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at lea...
Customer Service Rep(02108) - 737 S Gammon Rd
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...
Customer Service Rep / Order Processing Specialist
Customer service-oriented and able to resolve customer grievances. Customer service experience required. The Order Processing Specialist processes parts orders and provides customer assistance for ordering and shipping spare parts orders, as well as fulfilling support and. This position reports to t...
Bilingual Customer Service Advisor
Bilingual Customer Service Advisor. We are looking for talented Customer Service Advisors to join our team. Bilingual in written and spoken Spanish and English (equivalent to English fluency of CEF B2 level or above). Must be able to work from home with the following internet requirements: High-spee...