General Manager/ Operating Partner

Soar Restaurants
Elverson, Pennsylvania, United States, 19520
Full-time

Position : General Manager / Operating Partner

Immediate Supervisor : Market Supervisor / Multi-Unit Supervisor

Status : Exempt

Position Summary : This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.

Essential Job Duties :

  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
  • Manage drive-in employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and / or closing duties
  • Handle and properly escalate guest issues / concerns
  • Handle and properly escalate employee issues / concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES :

  • As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
  • As needed, perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time / Shift Expectations : Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements :

  • Education
  • Required High school diploma or equivalent
  • Preferred Advanced studies in business, restaurant management, or related fields
  • Experience
  • At least three years of restaurant management experience (QSR preferred)
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge / Skills
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
  • Work Environment : Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment;
  • frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items;

occasional exposure to extreme temperatures based on variable weather conditions

PI252584309

8 days ago
Related jobs
Soar Restaurants
Reading, Pennsylvania

General Manager/Operating Partner. Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees. ...

Promoted
AD Energy Recruitment
PA, United States

AD Energy are recruiting for a Director of Operations for one of our key clients who are going through a continued and exciting period of growth. They have multiple Biogas Operations all across the USA and are looking for a Director of Operations located at their offices in Pennsylvania. The Directo...

Promoted
TAL Consulting
PA, United States

Power Delivery Project Manager. Power Delivery Project Manager at. Oversee project status reports, invoices, accounts receivable, and unbilled items for each project. Proven project management expertise, including CPM scheduling, budget oversight, team leadership, proposal development, client engage...

Promoted
Plastpro & JM Eagle
West Chester, Pennsylvania

Collaborate closely with sales managers and account managers to monitor sales team progress and address any issues. Lead the sales onboarding process, ensuring new account managers and support staff are equipped with the necessary resources to succeed. Act as a liaison between the sales operations t...

Promoted
Clayco
PA, United States

The Project Manager will be based on the construction project site. Participate with project team and preconstruction services in development of a Project Chart of Accounts. Coordinate with Project Superintendent in development of a project site logistics plan. Clayco specializes in the "art and sci...

Promoted
McFarlin Stanford
West Chester, Pennsylvania

The Operations Director will be overseeing and managing all of the aspects of field operations which include communication with clients, training of employees, and fleet management. McFarlin Stanford is currently on the market for an Operations Director within the landscaping industry. They will me ...

Promoted
Chico's
Pottstown, Pennsylvania

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources func...

Promoted
Gecko Hospitality
Reading, Pennsylvania

The Restaurant Manager will ensure 100% concurrence with all company policies and procedures, will make suggestions regarding development, promotion and disciplinary measures affecting team members, and will make hiring and termination recommendations to the General Manager. Fast Casual Restaurant M...

Arch Telecom
West Chester, Pennsylvania

District Managers are responsible for overseeing all aspects of performance, training, and operations within their District. District Managers supervise management, sales, and service teams to ensure profitable operation of all locations within the District through attainment of all key performance ...

Spencer Gifts - Spirit Halloween
Wyomissing, Pennsylvania

This position is for any person who has previously worked for Spencer's / Spirit Halloween in a District Sales Manager position. The District Sales Manager is a seasonal position, which starts in July and typically ends in November. The District Sales Manager is responsible for all aspects of the st...