Job Title : Sr. Business Analyst
Duration : 6 months (Tentative)
Location : Quincy, MA (Onsite)
Responsibilities :
- Act as a liaison between business users, the development group, and cloud vendors to gather and document Scope, Use Cases, and Functional Requirements.
- Prepare and manage project plans and coordinate activities with team members.
- Create and maintain necessary Unified Process artifacts for the approved SDLC and submit them for review and approval.
- Participate in the preparation and execution of test plans and criteria.
- Prepare implementation plans, user guides, and documentation as needed.
- Facilitate interactions with internal and external IT areas and business units.
- Serve as a liaison between development groups and infrastructure teams.
- Act as Project Manager for simple projects, reporting status to senior management.
- Diagnose and resolve system performance issues reported by users or management.
- Ensure project documentation complies with agency initiatives and priorities.
- Identify and facilitate resolutions for production support, user requests, or Helpdesk tickets.
- Monitor the success of implemented solutions in the production environment.
- Participate in release meetings for maintenance and development projects.
- Collaborate with QA to resolve issues before release.
- Identify risks and potential scope creeps, escalating issues to management.
- Create Unit test results in accordance with process Scope and Business requirements.
- Validate the quality, reliability, and completeness of business services deployed on the new platform.
Preferred Qualifications :
- Knowledge of software development principles using the approved SDLC.
- Proficient in Jira, Long Term Care Population, complex eligibility systems, and Unified processes.
- Proficiency in Microsoft 365 (Excel, Word, PowerPoint, Access, Visio).
- Understanding of computer systems analysis, design, and technical terminology.
- Experience with data structures, application programming, or database development.
- Ability to prepare flow charts, diagrams, and Use Cases.
- Strong communication skills for delivering clear instructions.
- Excellent organizational skills and attention to detail.
- Ability to understand and apply relevant policies, procedures, and standards.
- Knowledge of MA HIX or other State Health Exchanges.
- Ability to work with multiple vendors and manage multiple projects effectively.
- Collaborative mindset, strong initiative, and follow-through skills.
Education and Certifications :
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Minimum of 3 years of extensive experience as a Senior Business Analyst in a large-scale application environment.
- Minimum of 3 years of experience in all phases of the Software Development Life Cycle (SDLC), including post-production verification.
- Prior experience in government or healthcare settings is desired.
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