A company is looking for a Director of Strategic Customer Success.Key ResponsibilitiesOversee the execution of customer success strategies to meet KPIs on revenue retention and customer satisfactionLead strategy for customer expansion and establish playbooks for the Strategic Customer Success ManagersFoster operational efficiency and collaborate with cross-functional teams to enhance customer experienceRequired Qualifications10+ years of experience in Customer Success, Account Management, or Relationship Management in a B2B SaaS environmentExperience leading a high-performing Customer Success team through periods of growthProven track record of portfolio retention and revenue growthAbility to understand upsell opportunities and accurately forecast revenueExperience defining and managing Customer Success KPIs
Director of Customer Success
A company is looking for a Director of Customer Success to lead enterprise teams and manage Customer Success Managers. ...
Director of Strategic Partnerships
Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delive...
Director of Customer Support
A company is looking for a Director of Customer Support to lead their Customer Support team and enhance service delivery. ...
Director Customer Success (Payer)
The role of the Director-Customer Success is to be a trusted advisor to the client who not only plans, and manages the team and delivers work according to deadlines and within budget but also drives new solutions to best serve the clients. Experience in technical account management, customer success...
Director of Strategic Analytics
A company is looking for a Director of Strategic Analytics to manage client analysis needs and lead a team of analysts. ...
Director of Design, Customer Journey Management
Are you passionate about leading products that impact enterprise users?Adobe is looking for a Director of Design for Adobe Customer Journey Management portfolio (Experience Cloud). Ability to be able to connect the user’s success to the org and business success would be a huge bonus. We give everyon...
Director of Strategic Sales & Partnerships
Advanced knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint) and CRM software. Director of Strategic Sales & Partnerships. Collaborate directly with top-tier executives including the CEO, COO of North & South America, and global leaders, gaining invaluable exposure to strategic decision...
Customer Success Manager
We are seeking a dedicated Customer Success Manager to join our team at the Federation of Italian American Organizations of Brooklyn in the Product department. Customer Success Manager - Product Department. As a Customer Success Manager, you will be responsible for building strong relationships with...
Customer Success Manager
We are seeking a dedicated Customer Success Manager to join our team at the Federation of Italian American Organizations of Brooklyn in the Product department. Customer Success Manager - Product Department. As a Customer Success Manager, you will be responsible for building strong relationships with...
Assistant Director, College of Health & Human Sciences Student Success Center
Provides general oversight of the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels. Ability to interface with a variety of campus offices through the establishment of liaison connections to maximize student success. With direction from...