A company is looking for a Customer Support Advocate for a 6-month contract position.Key ResponsibilitiesProvide immediate support via live-chat, email, ticketing, social media, and phoneUtilize internal support resources to address user concerns effectivelyCollaborate with teams to enhance the member experience and represent customer feedbackRequired Qualifications2+ years of experience in Product / Customer Support across multiple channels1+ years of experience in a B2B / B2C SaaS environmentExperience with Intercom and ZendeskAbility to adapt to schedule changes, including weekend coverageSelf-motivated with a focus on growth and learning
Customer Support Advocate
A company is looking for a Customer Support Advocate for a 6-month contract position. ...
Director, Customer Support
The Director of Customer Support is responsible for the global operations of the Customer Support team focused on technical support. This position leads, guides, and mentors a team of approximately 50 employees (including Customer Support Managers and Technical Support Engineers) across NA, EMEA and...
Customer Service Agent
A company is looking for a Customer Service Agent to provide inbound customer support. ...
Customer Service Delivery Advocate
You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer. We're...
Zone Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Manager - State Farm Agent Team Member
As a Customer Service Manager with Amy Bordes State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Oversee the customer ...
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Customer Service Manager - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about i...
Retail Customer Service Associate
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...
Logistics Customer Service Agent
The role of a Customer Service Agent is to identify and understand our customer's transportation needs. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering e...