Salesforce UX/UI, PSS developer - 100% Remote - Contract - (Client is in Concord, NH). - B3797B

Our direct client is looking for a Salesforce UX / UI, PSS developer for a 100% Remote contract position (Client is in Concord, NH).

JOB DESCRIPTION :

Client is looking to fill the position with Incident Management System (IMS) Salesforce UI / UX Developer requisition.

IMPORTANT - READ FULLY :

• Candidates MUST have experience working with Salesforce’s dedicated data model : Public Sector Solutions. If your candidate has not worked specifically with this Salesforce Public Sector Solutions dedicated data model, DO NOT SUBMIT THEM.
• Position can be fully remote- selected resources must be located within the contingent United States and must remain within the contingent United States for all work while in this role.

Candidates must be able to work on the client's Eastern Time Zone business hours.

• Certifications AND Dates they were acquired MUST BE on resume. Client will not consider reviewing the resumes if they don't have this certification detail, including the dates each was required, listed on the resume.
• Professional References Required Upon Submittal : Please send a Word document that includes contact info for THREE professional references.

These references must be supervisory references from past employment, and at least one of the three must be a supervisor from employment where the candidate worked in a Salesforce UI / UX Developer role similar to what is being requested for this position.

References must include the full name, phone number, and email address for the reference AND must note where, when, and how the reference worked with the submitted candidate.

If the required references are not available at time of submittal OR if the references provided have been falsified, then candidate will be removed from consideration.

PROJECT BACKGROUND :

The State of New Hampshire’s Department of Health and Human Services is currently licensed for the use of the Salesforce Platform.

Within this licensing there are several communities that have pre-built resources that allow for the rapid development of services available to the Division using a low code, no code maxim.

This rapid development will allow the division to provide multiple solutions at no additional licensing cost to individual business units.

However, the current lack of skilled salesforce resources prevents the agency from fully utilizing the salesforce platform.

Augmenting the current staff with a skilled resource in this role will enable the division to fully utilize the salesforce platform and provide services to state users and the public that currently use resource and / or manually intensive antiquated applications and / or processes for day-to-day business.

DHHS is working to develop and deploy an Incident Management System (IMS) for the tracking of incidents such as helpdesk tickets, sentinel events, seclusions & restraints, etc.

Program staff and external community users need to be able to input their required information and then the state staff can route the input as needed to provide resolution in a secure, HIPAA compliant reportable database.

Responsibilities in this role will relate to the overall development of the Incident Management System in the enterprise Salesforce org according to the requirements and development of data feeds to the DHHS Enterprise Business Solution (EBI) to ensure the data flow captured appropriately to support DHHS EBI where further analysis can occur.

Responsibilities Include :

• Leverage Salesforce’s dedicated data model : Public Sector Solutions configuration and / or customization to build and deliver Salesforce UX / UI design solutions that meet business requirements.
• Design, document, and review detailed design specifications, system specifications, and program specific requirements to create UX / UI design solutions that balance platform capabilities and design solutions to keep with low code / no code approach.
• Strong foundation in the underlying Salesforce Public Sector data model and keeping with a Salesforce Public Sector First’ approach in mind.
• Participates in multiple programming activities and projects adhering to the current SDLC process and common agile practices.
• Perform Analysis, coding, testing, debugging, implementation, and documentation.
• Create UX / UI designs of varying complexity leveraging the Salesforce Public Sector platform that interface with desktop and mobile platforms.
• Create integrations using Salesforce APIs to integrate with other systems used in the State, including legacy systems.
• Code review custom developed code and make necessary technical adjustments and recommendations.
• Manage organization-wide defaults, configuring permission sets, establishing role hierarchies, writing workflow rules.
• Maintaining the code base and ensuring it remains consistent with the overall application architecture.
• Adhere to industry standard practice for ADA access by utilizing Knowledge of WCAG AA standards.
• Present, communicate, and document design work to internal teams and key stakeholders.
• Design wireframes, prototypes, user flows, interaction prototypes, user personas, storyboards, customer journeys, site maps, and other design specification material.
• Experience working with Salesforce’s declarative development tools, including Visualforce, Lightning Components, and Salesforce Lightning Design System (SLDS).
• Familiar with front-end web development technologies like HTML, CSS, JavaScript, and jQuery.
• Design custom user interfaces for specific business needs, including custom components and lightning web components.
• Design user interfaces that are responsive and work well on multiple devices, including desktops, tablets, and smartphones.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties through design and experience within design.
• Collaborate effectively with developers and stakeholders to ensure that the user interface design is implemented correctly and meets business requirements and State User Experience guidelines.
• Utilize design tools provided by the State of New Hampshire.
• Perform basic platform configuration (objects, fields, page layouts, etc.), creating reports and dashboards, and data management.
• Produce estimates of time and resources required to perform various tasks as part of a team. Reviews estimates for accuracy and completeness composed by other team members.
• Work as directed by DoIT management to meet DoIT coding standards and best practices and should be familiar with test-driven development and no code, low code, custom maxim.
• Collaborate with Salesforce administrators on release cycles to deploy new functionality and updates to existing applications, objects, and code.
• Align with Salesforce recommended best practices.

SKILL MATRIX :

• Salesforce UI / UX Development experience - Required
• Experience with Salesforce’s declarative development tools, including Visualforce, Lightning Components, and Salesforce Lightning Design System (SLDS) - Required
• Expertise in setting up environments for Salesforce public sector solutions - Required
• Experience and expertise with WCAG AA standards - Required
• Experience implementing wireframes and design solutions with Adobe Photoshop and InDesign. - Required
• Experience with front-end web development technologies like HTML, CSS, JavaScript, and jQuery. - Required
• Experience with APEX, SOQL, Creating Workflows, SDLC, Agile SCRUM - Required
• Experience with Copado, SAFe Agile - Strong plus to have
• Certifications : Salesforce User Experience Designer Certification - Strong plus to have

Question 1 : Respond to this question with a link to your candidate's LinkedIn Profile.

Question 2 : Confirm you have uploaded the professional references into the same section where the candidate's resume is submitted following the requirements outlined in the job description details section of the requisition.

Candidates will not be considered if references are not provided at the time of submittal.

Question 3 : Remote candidates must be located within the contingent US and must be able to work on the State of NH's Eastern Time Zone business hours.

The candidate must be able to participate in web / video meetings as needed while remote. Please confirm you have discussed these requirements with the candidate and they accept the requirements.

Question 4 : For remote work - client will provide selected resource with a laptop to use for the contract work. Candidate must have the ability to successfully work remotely - this includes the appropriate internet connectivity.

Internet cost and any additional equipment beyond the state-provided laptop that is desired by candidate is at candidate's own expense and will not be reimbursed by CAI or the Client.

Please confirm you have discussed these requirements with the candidate and they accept the requirements.

Question 5 : Please SPECIFY the CITY and STATE in which your candidate is CURRENTLY located (if not specified or location specified is found to be untrue at any time through screening, onboarding, background check, or into engagement, your candidate will not be considered / will be removed from consideration).

Question 6 : Any education, degrees, and certifications listed on the resume MUST contain valid degree / certification details, INCLUDING date the degree / certification was acquired or candidate will not be considered.

Please confirm those details are included correctly on the submitted resume.

Question 7 : This position is expected to work 37.5 hours per week (NOT a 40-hour work week). Please confirm you have discussed this with your candidate and you accept this requirement.

Location : 100% Remote (Client is in Concord, NH).

Type : Contract