Senior Business Process AnalystJob Category : Project and Program ManagementTime Type : Full timeMinimum Clearance Required to Start : NoneEmployee Type : RegularPercentage of Travel Required : Up to 10%Type of Travel : Local*
CACI is seeking an experienced Business Process Analyst to assist in definition and implementation of a Computer Aided Dispatch (CAD) system for IT staff supporting the Federal Protective Service (FPS) at Department of Homeland Security (DHS).
Successful candidates will support a matrixed technical team including subject matter experts (SMEs), technical personnel, and other appropriate expertise as needed to develop, design, document, implement and manage large-scale projects to perform outside the scope of O&M activities.
About the Role :
Responsible for the management, scheduling, and coordination of special projects activities, daily operations & maintenance activities, and staff assignments
Analyze business and technical processes to formulate and develop new and modified business information processing system.
Coordinate with cross-functional teams to ascertain system requirements such as functions, input data, output data, techniques, controls, User Acceptance Testing criteria, and execution of user’s acceptance.
Gather and analyze business and technical requirements for CAD system
Develop user stories based on requirements
Support the preparation of required documentation and artifacts.
Track risks and opportunities within assigned projects, including development and implementation of mitigation plans.
Conduct Quality Reviews of documentation to identify improvements opportunities.
Apply business concepts and theories to real-world decision making.
Create and distribute project & operational reports as requested.
Facilitate projects and coordinate with cross- functional teams to produce better business outcomes.
Host and facilitate weekly / monthly project meetings.
Coordinate with other Contractors to manage project tasks and deliverables
Communicates effectively with a wide variety of technical and non-technical audiences
Establish and maintain strong relationship with government customer
Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects
Ensures compliance with the DHS SELC process through all phases of the life cycle (planning, requirements definition, design, development, integration, test, disposition, implementation, operations & maintenance) as well as deliver the appropriate SELC artifacts as required.
Required Qualifications :
Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD).
Bachelor’s degree or equivalent + 5 years’ experience.
Experience working with emergent response technologies and processes to develop requirements for CAD systems
Strong proficiency with Microsoft products such as Excel (pivot tables and charts), PowerPoint, Word, Project, Visio and Teams.
Previous experience creating, revising, updating, and maintaining documentation such as standard operating procedures (SOP), job aids, and work instructions.
Ability to lead and facilitate meetings with government and contractor stakeholders.
Understanding of Project Management methodologies.
Ability to communicate clearly and effectively in interpersonal and written formats.
Preferred Qualifications :
Previous DHS experience
Emergent Dispatch / Response or Law Enforcement Dispatch experience
Experience using Jira / Confluence
Experience with Agile and software development environments
What We Can Offer You :
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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