At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It’s time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career.
If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Location
Fountain Valley, CA
Purpose
- Responsible for identifying and defining safety, compliance, and regulatory concerns on Hyundai and Genesis models.
- Responsible for creating escalation material for executive review.
Major Responsibilities
- Through examination of consumer complaint data, field reports, legal cases, supplier information; dealer reports, plant information, prior safety recalls, compliance and consumer metric testing.
- Identify possible safety-related defects and / or FMVSS non-compliances associated with Hyundai production vehicles.
- Conduct a thorough data-driven, but timely, investigation.
- Determine preliminary severity, occurrence, and detectability scores.
- Track and manage assigned cases to ensure KPI’s are within requirements (including handle time, response time, and reporting deadlines).
- Draft presentations for management review that clearly defines the issue(s) and the parameters outlined above.
- Provide immediate notification to upper management of potential catastrophic defects requiring stop sale or immediate field action.
Major Responsibilities (continued)
Authority
- Position requires maintaining a high level of technical knowledge about vehicles and automotive components to assist in identifying potential vehicle safety conditions.
- This position will have access to Hyundai expertise needed to complete investigations and a direct line to upper management to inform of critical issues identification.
- Liaise with Hyundai design, manufacturing, and supplier affiliates.
- Responsible for setting objectives and achieving results that have an impact on performance.
Education
Bachelor’s degree preferred
Master’s degree a plus
Related Experience
- At least six years of relevant work experience.
- Experience in conducting timely investigations into equipment failure modes.
- Experience in gathering and analyzing statistical data preferred.
- One or more years of experience in the automotive business, including, vehicle safety, design, testing, field reliability evaluation, and service is preferred.
- Automotive assembly plant or component manufacturing experience a plus.
Skills / Knowledge
- Results-driven with excellent project and program management skills.
- Ability to proactively collaborate with peers, vehicle component experts, and leadership within the organization.
- Ability to identify and utilize the corporation's expertise related to the issue under investigation.
- Specialized knowledge of specific vehicle systems or performance areas such as powertrain, chassis, electrical, crashworthiness, etc.
- Ability to present investigation findings to all pertinent levels of the corporation.
- Ability to establish a professional relationship, work well, and communicate clearly with NHTSA Investigators on identified issues of concern.
Certification
N / A.
Physical Requirements
Normal office duties
Travel : 0% - 25%
Work Model
LI-Hybrid (60% Onsite / 40% Remote)
Affiliate
Hyundai
Compensation
$86,800.00 - $124,000.00 Annual
Benefits
- Monthly Hyundai / Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)