Customer Success Advisor

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Customer Success Advisor (Fully Remote - EST Americas TZ).Key ResponsibilitiesBuild and nurture relationships with clients, serving as their primary contactIdentify upsell and cross-sell opportunities within the customer baseConduct regular business reviews and collaborate with internal teams to enhance customer experienceRequired QualificationsExperience in customer success or account management rolesAbility to engage with clients and understand their business objectivesFamiliarity with monitoring and observability productsProven track record in client retention and reducing churnExperience collaborating with cross-functional teams

3 days ago
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