A company is looking for a Director, Contact Center Training to lead training and development across support teams.Key ResponsibilitiesDesign and implement learning and development programs for onboarding and proficiency buildingConsult with stakeholders to diagnose performance issues and design effective training solutionsManage the Learning and Development team and evaluate training KPIs for business impactRequired QualificationsBachelor's degree in business or a related fieldMinimum 10 years of experience leading a training function, preferably in a contact center environmentExperience with learning support technology and instructional designStrong project management and organizational skillsDemonstrated business acumen and ability to influence stakeholders
Director of Contact Center Training
A company is looking for a Director, Contact Center Training to lead training and development across support teams. ...
Director of Family Support
Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master/train new software. The Director of Family Support Services will ensure that the Principles of Family Support Practice as identified in the National Family Support Network are upheld and that staff...
Director of Software Training
A company is looking for a Director of Software Training & Documentation to oversee technical documentation and product training teams. ...
Director of Human Resources
Reporting to the Chief Executive Officer, the HR Director will serve as a member of Granite Recovery Center’s (GRC) leadership team, collaborating to establish consistent, effective talent development systems and policies while always acting as a thought partner on ways in which our teams contribute...
Director of Call Center Operations
A company is looking for a Director of Call Center Operations. ...
Associate Director, Biotechnology Innovation Center
Summary Operating Title Associate Director, Biotechnology Innovation Center Long Classification Title RESEARCH PROJECT MANAGER III Campus Location Manchester Department UNH CPS Dean’s Office Summary of Position This staff position, reporting to the UNH Biotechnology Innovation Center (BIC) Director,...
Director, Product Owner - Next Generation Contact Center
Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. As a Director, Product Owner - Next Generation Contact Center you will develop and drive the product vision and strategy, providing constant feedback to the team and helpin...
Director of Finance - Physician Practices
As the Director of Finance for the Physician Practices at Catholic Medical Center (CMC), will lead the monthly financial process for the physician practices, Alliance Ambulatory Services and other physician contracts. Director of Finance - Physician Practices-(2400794). Under the general direction a...
Municipal Customer Service Representative (MCSR) - 2 POSITIONS
Finance Department - Collections.Permanent Full Time, 40 Hours Weekly, Days.CLOSING DATE: October 25, 2024 11:59 PM.Instructions for Applying: A City Application is required.An application may be completed online and submitted electronically by visiting the City of Concord web site at .For more in...
Bilingual Spanish Customer Service Representative
A company is looking for a Remote Bilingual Spanish Customer Service Representative. ...