A company is looking for a Manager of the Customer Success Team.Key ResponsibilitiesManage a team focused on clinician relationships, content strategy, and client supportDevelop and manage KPIs related to customer success and clinician satisfactionOversee daily operations and maintain reports on customer engagement and satisfactionRequired Qualifications4+ years of experience in customer success or a related field, preferably in healthcare or technologyProven track record of managing customer relationships with a focus on satisfaction and retentionExperience in recruiting, hiring, and building teams in healthcare or tech-related fieldsStrong background in healthcare with the ability to understand clinical and scientific contentExperience in developing and delivering comprehensive training and onboarding programs
Senior Manager Customer Success
A company is looking for a Senior Manager, Strategic Customer Success. ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Strategic Customer Success Manager
Key Responsibilities:Build and maintain long-lasting relationships with strategic customersDrive customer adoption and ensure maximum value realization from the platformMonitor customer health and take corrective actions to prevent churnRequired Qualifications:Proven experience in Customer Success o...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team. Tadaweb is a scale-u...
Technical Customer Success Manager
A company is looking for a Technical Customer Success Manager in the United States - Remote. ...
Customer Success Manager
As a Customer Success Agent, your primary responsibility is to ensure the satisfaction and success of our client’s customers. Customer Advocacy and Feedback:- Act as a customer advocate within the organization, conveying customer feedback, needs, and challenges to relevant teams. Participate in cust...
Enterprise Customer Success Manager - Cary, NC - Hybrid
We are looking for an Enterprise Customer Success Manager who will be the point person for the top customers with technical programs by partnering with several cross-functional teams to identify and address technical requirement adherence in a proactive manner. Gather information on the business obj...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Manager, Customer Success Operations Raleigh
As a Manager, Customer Success Operations you will establish an efficient approach to Customer Success Operations, to influence and apply standard process methodologies for the Customer Success function within the Customer Success Group. Work with and communicate changes to the senior team members g...
Principal Customer Success Manager
Experienced: 7+ years as a Customer Success Manager, Account Manager, and/or Account Executive working with existing customers. As a Principal Customer Success Manager – Strategic Accounts, you will be at the center of ensuring a great experience for Egnyte’s largest, and most strategic, customers. ...