Gift Shop Assistant

Job Summary

To assist the Gift Shop Manager in the overall running of the Gift Shop.

Minimum Qualifications

Minimum Education : High School Diploma or Equivalent

Minimum Years of Experience : None

Substitutable Education & Experience : None

Required Certifications / Licensure : None

Required Training : Ability to function in a team environment with excellent customer service skills. Computer experience required.

Knowledge of a Point of Sale System preferred. Must have good communication skills and be able to understand both written and oral communications.

Essential Functions

• Reports for duty on time and ready to work the shift. Available to substitute on short notice.
• Responsible for gift shop operations on weekend and nights. This involves management of cash receipts and stock, opening and closing store, preparing registers, and troubleshooting customer concerns.
• Maintains good knowledge and location of merchandise and prices in the shop and stockroom.
• Rings up sales while maintaining cash control. Remains current on how to handle special sales, credit cards, payroll deduction, discounted sales, exchanges, and refunds.
• Prepares payroll deduction tickets, credit card tickets and coins for deposit if working nights and weekends.
• Responsible for orienting and training new volunteers / staff assigned to weekend shifts on policies and procedures.
• Checks stock needs in shop and replenishes with like or similar merchandise.
• Assists with design of creative and attractive displays.
• Assists with stock room organization.

Duties & Responsibilities

• Prepares merchandise for sale by unpacking and pricing.
• Responsible for dusting and cleaning displays.
• Assist manager or other authorized personnel with related job duties as needed.
• Demonstrates communication knowledge / skills necessary to provide services to the age of patient served.
• Assists and supports the Auxiliary as requested by the manager.
• Performs all other duties as assigned by authorized personnel or as requested in an emergency, e.g. fire or disaster.
• Maintains an optimistic and professional image and exhibits customer relation skills to patients, visitors, physicians and co-workers.

Shows courtesy, compassion and respect. Conforms to Service Excellence policy and "House Rules."

• Participates in quality assessment and improvement activities.
• Demonstrates receptiveness to change and maintains a positive outlook throughout change process.
• Contributes to department effectiveness by planning and organizing work to be timely and accurate.
• Cost effectively utilizes resources and appropriately accounts for supplies and equipment.

We are committed to offering quality, cost-effective benefits choices for our employees and their families :

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness
30+ days ago