Assistant Service Manager - Lebanon Ridge

Our Mission :

• To deliver exceptional service and build long, trusting relationships with our residents.
• To create an exciting and inspiring professional environment for team members to excel and grow through collaboration and innovation.
• To grow value and minimize risk for investors, ensuring superior performance and market leadership.

Why work for Dayrise Residential? We rise to shine. Our employees made it clear Dayrise Residential care about, listens to and acts upon the needs and ideas of their employees and is a great place to work.

We also foster a robust workplace culture and fun work environment where we actively encourage collaboration and teamwork.

The National Apartment Association announced Dayrise Residential as a winner of the 2022 NAA Top Employers Award which pays tribute to a great place to work.

We offer a comprehensive compensation and benefits package that is designed to encourage longevity with the company

• Competitive salary
• Paid Time Off plus Company Paid Holidays
• Excellent benefits package including Medical, Dental, Vision Benefits
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program
• 401K Retirement plan plus Employer Match
• Opportunities for growth and advancement

Essential Duties and Responsibilities of Ideal Candidate :

• Be aware of the condition of the property at all times and take immediate steps to correct any unsafe condition.
• Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Community Manager or Service Manager.
• Diagnose and perform minor or routine maintenance or repair, as directed.
• Remove and transfer appliances and equipment from the storage area to the apartment (or vice versa) as circumstances warrant and assist in moving abandoned furniture, appliances, etc. to the dumpster.
• You may be required to perform on-call emergency service as requested. You will respond immediately to all emergency after-hours calls and arrive at the property no more than an hour after a call comes in.
• Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor.

What you’ll need to Succeed :

• A clear understanding of business concepts, processes and the principles of strategic thinking
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met
• Knowledge in maintenance to include carpentry, electrical, plumbing, heating and cooling systems, painting, drywall, buffing and waxing, use of power tools (pools and irrigation systems where necessary)
• Ability to speak, listen, read, and write English with sufficiency to maintain a safe environment at all times, which is a business necessity, as further detailed above.
• Must provide own tools where applicable
• High School Diploma or GED required
• 1-3 years of experience in Property Management
• HVAC certification preferred
• CPO certification preferred

E-Verify : Our company participates in E-Verify and will verify authorization to work in the U.S. Dayrise Residential is an Equal Opportunity Employer.

All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to criminal background check, pre-employment drug screening.

Must be flexible and able to work varied schedule, including weekends and some holidays as required. IND123