Product Manager

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries-we're the largest in our industry and shaping the future of travel, together.

Our team is an 'Ohana of 700+ people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values :

• Think Client First
• We Are One 'Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision.

To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we've known that our real success lies in our people-the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed.

We encourage everyone to bring their whole selves to work-to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors.

We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail.

And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges.

And we can't wait to see all that's to come.

About the Role

We're looking for a Product Manager to join our Foundations group. You will use your problem-solving skills, data driven approach and technical acumen to craft and execute the vision and roadmap for helping our users self-serve when needed, and our internal admins to help users if required.

You will work alongside engineers, product managers and leadership to define the product strategy and roadmap for your area of expertise, serve as the point of contact for the engineering and design teams throughout the development cycle, and individually contribute to implement key projects.

In this role, you will be responsible for defining the main problems to solve, how the team should measure success and how to get external teams onboarded with your vision.

What you'll do here :

• Think client first. Own your team vision, roadmap, execution and communication to all relevant internal and external stakeholders.
• Partner with the engineering team to identify the top opportunities, deliver innovative solutions and drive the adoption of them.
• Measure the product's success by defining and assessing KPIs and OKRs.
• Bring industry leading best practices and thought leadership to influence how the company should approach self-service at scale

Requirements :

• 4+ years of hands-on product management experience. Experience working on B2B client facing roles is a strong plus.
• M.S. or Bachelors degree in Engineering, Computer Science, or similar field
• Experience in sizing opportunities and translating them into products, features and processes that deliver value.
• Strong understanding of technical concepts, and being able to translate these to different stakeholders
• Strong at storytelling in order to get everyone excited about your vision. Both technical and non technical colleagues.
• Be comfortable with a fast-paced, demanding environment.

Benefits

• Medical, dental + vision coverage
• 23 days of PTO + 12 paid holidays
• Global leave benefit
• 22 weeks paid parental leave
• 2 weeks paid grandparent leave
• Extended care and bereavement leave
• Life insurance policy
• 401k + employer matching
• Social hours & events and team-building
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range : $112,000-$168,000, plus 15% bonus potential

Application Deadline : December 2nd, 2024

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.

We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process.

In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.