Call Center Supervisor

VirtualVocations
Austin, Texas, United States
Full-time
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A company is looking for a Call Center Supervisor.Key Responsibilities : Implement sales training programs to enhance conversation qualityProvide individualized coaching to call center agents and conduct mock callsAnalyze data trends to improve team performance and motivate agents to achieve goalsRequired Qualifications : 2+ years of B2B sales or training experience2+ years of coaching sales teams with varying levels of experienceExperience optimizing workflow and identifying inefficienciesAgile professional with a proven track record of driving business needs forwardMust meet specific hardware requirements for the role

19 days ago
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