Description
An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards :
- Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
- Research and resolve guest billing disputes in a timely, friendly and efficient manner
- Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
- Prepare and post daily receivables from event contracts and balance totals to the General Ledger
- Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
- Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
- Prepare journal entries
- Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence / folios to guests (e-mail, facsimile, mail, etc.)
QUALIFICATIONS : High school diploma or equivalent with knowledge of basic accounting. Computer literate. Good communication and interpersonal skills.
Must have command of the English language, written and verbal. Must have mathematical skills. Must be proficient and experienced with current computer software programs.
Prior A / R & Collections experience a plus.
Here are some reasons our associates like working for us :
Benefits :
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
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