The administrative support position is responsible for the clerical duties necessary in shipping and receiving
operations which can include : phone calls, emails, processing paperwork and filing. To maintain positive customer
relationships and handle customer issues with speed and professionalism. Knowledge of several computer
software applications including, but not limited to; SYNAPSE, MAVES, SAP, AX, Word, Excel and Yardview trailer
tracker, is critical to data entry, keeping the flow of material moving efficiently in and out of the warehouse and
troubleshooting customer related problems. Coordinating truck placement with drivers and providing accurate
paperwork to forklift operators to coordinate material movement. Support personnel must be able and willing to
help out where necessary to prevent warehouse issues.
Essential Duties & Responsibilities
149; Answer and direct phone calls
149; Communicate clearly with other facilities
149; Manage email flow
149; Manage appointment schedule- manage inbound loads, verify appointments for proper delivery address
and products
149; May need to coordinate trailer offloads so product is received in a timely fashion to meet deadlines
149; Check in and out over the road drivers and shuttle drivers, verify paperwork is accurate
149; Receive and ship loads at the customers direction
149; Reject trailers
149; Dispatch carriers
149; Data entry
149; May need to complete switch list
149; Seal trailers
149; Complete bill of ladings (BOL) for outbound material
149; Process receipts
149; Respond to customer inquiries
149; Proactively provide information to customers when issues occur
149; Process, sort and distribute inbound and outbound paperwork
149; Create orders and spreadsheets
149; Keep proper record of process over the road shipments
149; Photocopy, scan, file and or fax documents
149; Knowledge of applicable software : Maves, SAP, Yardview, AX, Excel, Word
149; Assist forklift operator by making labels, re22s, and getting scan numbers
149; Complete receipt processing
149; Follow up with late appointments and problem solve
149; Prepare for audits
149; Move small boxed materials delivered by a LTL carrier, that do not require a dock door, inside the gated
area.
149; Check materials and labels if they do not match the BOLs
149; Scrap reports
149; Trouble shoot product issues, inventory discrepancies and computer issues
149; General office cleaning of desk, refrigerator, organizing paper placement in office
149; Handle miscellaneous issues as they occur
149; Follow all safety and security procedures
149; Morale booster and team player
All employees have a responsibility to report food safety problems to personnel with authority to initiate action
Job Location : Franksville, WI
Night shift : 5 : 30 pm -5 : 30 am FRI-SUN
Pay : $18-20 (Based on experience)
We are an equal opportunity employer