Summary
In addition to direct patient care the Diabetes Education Program Manager functions in a leadership role, coordinating Diabetes Educator scheduling and staffing at the primary clinic site as well as outreach clinics, and acts as a content expert resource.
The Diabetes Education Program Manager insures the education program is in compliance with National Standards for Diabetes Self-Management Education, including insurance carrier programs guidelines and requirements pertaining to reimbursement.
The Diabetes Education Program Manager serves as a liaison with the inpatient team collaborating on patient care improvement projects, and facilitates continuity and consistency of care.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education : BSN preferred
- License / Certifications : Active, unencumbered, State of Maine Nursing License. Certified Diabetes Educator certification or expectation to sit for exam within 6 months.
Current insulin pump certifications
Experience : Five years of experience in the clinical setting, and is familiar with the lifelong process of managing a chronic disease.
Knowledge of Risk Management preferred
- Excellent communication, interpersonal and judgment skills.
- Ability to interpret the medical record and interpret quality and incident data
- Ability to rapidly triage patient needs, prioritize and delegate work in a rapidly changing environment
- Interpersonal and communication skills necessary to interact effectively with patients, families, and other health care providers.
- Analytical ability sufficient to identify patients at risk and initiate appropriate action.
- Ability to identify potential crisis situations involving patients and / or families, and to plan strategies for managing these situations when they arise.
- Analytical ability required gathering and interpreting information necessary to resolve problems in an accurate and timely manner.
Ability to concentrate and pay close attention to detail.
- Ability to maintain confidentiality
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