A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers.Key ResponsibilitiesAssist customers via email or chat, troubleshooting issues and answering questionsMeet and exceed individual performance metrics for a Technical Support SpecialistContribute to strategic projects and advocate for bug fixes with the Integration Quality TeamRequired QualificationsAt least 4 years of experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule that includes weekendsStrong productivity and efficiency in handling customer inquiriesDemonstrated accountability for outcomes and metrics
Senior Technical Support Specialist
Technical Support Specialist to join their Premier team, supporting enterprise customers. ...
Boiler/Hydronic Tankless Technical Support Specialist
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Senior Technical Integration Specialist
A company is looking for a Senior Technical Integration Specialist (MS Dynamics 365 Business Central). ...
Technical Support Specialist, IHD
Provides on-call / after-hours support on a rotating basis. Maintains technical knowledge by attending educational workshops, continuing education classes, and other. Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Ability to ma...
Technical Support Specialist - Colombia
Experience in technical support is essential, remote technical support, is preferred. Technical Support Specialist - Colombia. We are seeking a Technical Support Specialist based in Colombia to join our remote team. The ideal candidate will have experience in technical support, strong troubleshootin...
Senior Technical Sales Specialist - Mass Spec
The LSMS Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is a technology focused role with the primary responsibility for selling and supporting all CM products. In addition to demonstrating ex...
Senior Manager of Technical Support - Remote
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. The Senior Manager will oversee a team of global technical Support Engineers who interface directly with our Enterprise (Commercial, Government, K12) customers via live cha...
Cloud Systems Administrator
A company is looking for a Cloud Systems Administrator (Linux) with strong Linux experience. ...