Spa Supervisor

PCH Hotels And Resorts, Inc.
Opelika, Alabama, US
Full-time
  • Supervise and oversee Spa staff, ensuring they adhere to job duties and standards.
  • Maintain and update a comprehensive daily communications log for all Spa Associates.
  • Evaluate inventory needs monthly and initiate re-orders from vendors as required.
  • Prepare purchase orders for necessary supplies from vendors.
  • Maintain and update Spa desk procedures to keep them current with the latest policies and protocols.
  • Review and coordinate group bookings, addressing specific group needs and preferences.
  • Regularly review the master file activity report to stay informed about Spa operations and trends.
  • Thoroughly review reservation activity reports daily to verify the accuracy and availability of treatments.
  • Assess the daily business needs of the Spa and allocate resources accordingly.
  • Conduct regular inspections of the Spa and its facilities throughout the day, addressing any defects or operational issues.
  • Report any defects or operational issues to the Manager / Director, housekeeping, and / or Engineering departments.
  • Review resumes and communicate necessary staff changes or adjustments for arriving groups.
  • Maintain the overall quality of service and appearance within the Spa, taking corrective actions when necessary.
  • Ensure daily laundry requirements are met.
  • Conduct monthly inventory counts of Professional Inventory for salons, spas, esthetics, and retail areas.
  • Maintain accurate labeling of products and oversee transfers between Professional and Retail inventory.
  • Address guest complaints promptly and find appropriate solutions to resolve issues.
  • Foster a positive work environment and morale among the entire staff.
  • Be prepared to cover Concierge and / or Spa Attendant positions during staff absences or when business demands.
  • 30+ days ago
Related jobs
PCH Hotels And Resorts, Inc.
Opelika, Alabama

Supervise and oversee Spa staff, ensuring they adhere to job duties and standards. Maintain and update a comprehensive daily communications log for all Spa Associates. Maintain and update Spa desk procedures to keep them current with the latest policies and protocols. Regularly review the master fil...

Rane Culinary Science Center
Auburn, Alabama

The Operations Supervisor assists the Operations Manager in overseeing and organizing day-to-day operations in the Front Office and Library lounge to ensure world class service & education, food & beverage offerings and to maximize profits and guest satisfaction. Additional functions and req...

Promoted
Auburn
Auburn, Alabama

TES Administrative Support Assistant II. Administrative Support Assistant II. This position will provide administrative, financial, and general clerical support within an administrative department or program with responsibility for a broad variety of office support duties and tasks. Performs multipl...

Promoted
Schulte
Opelika, Alabama

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations. ...

Promoted
Lowe's
Opelika, Alabama

Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.Approaches and interacts with customers to proactively recommend products and services appr...

Promoted
American Consumer Panels
Auburn, Alabama
Remote

...

Rane Culinary Science Center
Auburn, Alabama

The Spa Concierge is responsible for the reception and retail area of the Spa. ...

Palmetto Moon
Opelika, Alabama

As part of the Moon Crew, your primary job is to engage with the customer to share your passion for our brands and drive sales. Replenish sales floor as needed, maximizing customer shopability. Communicates effectively with associates and management. ...

The University of Alabama in Huntsville
Alabama

The Administrative Assistant works alongside Facilities and Operations architect, interior designer, project managers, and leadership, providing administrative support for activities related to the planning, design, construction, renovation, and maintenance of University structures, grounds, and uti...

Two Maids & A Mop - Auburn
Opelika, Alabama

No Nights, No Weekends, No Holidays!.Do you want to work with a company who appreciates you and provides incentives for your hard work?.Join Our High-Performing Team at Two Maids & A Mop of Auburn.We work together to provide excellent service to our customers!  We reward our hardworking team mem...