A company is looking for a Scaled Customer Success Manager (SMB) to engage with SMB customers and drive retention and growth opportunities.
Key ResponsibilitiesManage a large portfolio of SMB Transit customers, focusing on retention and growthCollaborate with the Sales team to expand the customer base and assist with Swiftly product adoptionAnalyze customer data to identify opportunities and develop action plans for successRequired Qualifications3+ years of experience in a SaaS software companyProven track record in Customer Success or Account Management rolesExperience managing a high volume of accountsFamiliarity with tools like Salesforce, ChurnZero, and ZendeskInterest in public transportation and technology's role in mobility
Customer Success Account Manager
A company is looking for a Customer Success Account Manager (CSAM) to act as a delivery leader and strategic partner to customers. ...
Principal Customer Success Manager
Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the customer's...
Associate Customer Success Manager
A company is looking for an Associate Customer Success Manager to engage with enterprise accounts and ensure customer satisfaction. ...
Customer Success Manager
Working closely with accounts from when they first become a customer, leading their onboarding through to identifying new use cases and integrations for their end-customers to leverage. Act as the primarily technical liaison for your accounts and ensure they launch successfully, on time, and grow us...
Senior Enterprise Customer Success Manager
Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers. ...
Senior, Customer Success Manager
Customer Success Manager will report into theVP of Customer Success. The Senior Customer Success Manager will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. At Relo Metrics, the Customer Success team’s key focus is to help our cl...
Customer Success Manager
We boast the finest team of solutions engineers and customer success reps in the SaaS industry and make our home in sunny Santa Monica near the beach. Work cross-functionally within the company to communicate with all stakeholders in customers' success. Drive adoption and expansion of Kixie products...
Remote Customer Success Manager ( BS13-1750771) – CyberCoders
So, if you are a Customer Success Manager with Health IT experience, please apply today!. Build customer loyalty buy maintaining strong relationships with payer customer representatives. At least 5 years of Customer Success experience with the following:. We were established in 2014 by seasoned heal...
Customer Success Manager, SLG
The Customer Success Manager supporting our state and local business is passionate about the customer’s mission and ensuring their success. Establishing a regular cadence of contact and reviews with your customers that allows you to understand your stakeholders and their individual and organizationa...
Customer Success Manager (Los Angeles, CA)
As we expand our global reach and increase the educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the...