Job Description
Job Description
Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino.
Assure that guests have a favorable gaming experience.
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to : Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
SPECIFIC DUTIES AND RESPONSIBILITIES
- Tracking and issuing player cards for new and existing accounts.
- Redeem points from accounts for guests for cash or prizes.
- Assisting with weekly and large scale slot tournaments, including registration. Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business.
- Coordinating promotions and events.
- Ensure the safety and security of guest and employees.
- Assist when needed with Promotions & Special Events setup / teardown, executions and announcing.
- Other duties as assigned.
STANDARDS OF PERFORMANCE
- Maintaining a professional working relationship among all personnel.
- Oral and written communication skills.
- Willingness to assume responsibility relative to the Players Club.
EDUCATION, TRAINING, AND EXPERIENCE
- A high school diploma or GED equivalent. Zero to two years experience in customer service or clerical.
- Ability to obtain and maintain a valid gaming license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand;
- walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl;
and talk or hear. The employee may be required to lift and / or move up to 50 pounds. The noise level in the work environment is usually moderate to loud.
The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Churchill Downs Incorporated is an Equal Opportunity Employer. M / F / D / V EOE
CalderCareers
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service Representative
The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction. Communicate with customers via phone, email, or in-person to provide information about products or services. Handle customer complaints, provi...
Outside Sales Representative
Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Progr...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establish customer relationships and foll...
Customer Service Representative REMOTE JOB
Customer Service Representative that will be the liaison between our company and its current and potential customers. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Recommends potential products or services to man...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
(TEMP) Customer Service Representative (U)
Customer Service Representative to work onsite on the UHealth campus. The Customer Service Representative (U) is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience. Customer Service Representative (U) will provide directions as ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Care Representative I
Customer Care Representative I. Are you looking to Elevate your customer service experience and make a difference?. We have amazing customers and when they need help during their time of need — they contact you. Our Customer Care teams are highly collaborative, which means you will always have the s...
Master Service Mechanic -BHC - Full-Time - Req #9175
Broward Health Corporate Spectrum.Supervises, coordinates, and monitors physical plant and equipment for overall facility to ensure operations are in working order and within all safety guidelines and regulations.Participates in the management of facility projects including budgets and inventory.Ove...