Senior Business Operations Lead

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Senior Business Operations Lead, Community Support.Key ResponsibilitiesDesign and implement the global goodwill / loyalty program strategy and operationsDrive continuous improvement initiatives and monitor program performance metricsManage the goodwill budget targeting process and ensure adherence to financial goalsRequired Qualifications10+ years of experience in managing large-scale operations and strategyExperience with process design and optimization in customer supportProven track record of managing programs in a global / matrixed environmentExperience working with senior leaders on global programsBackground in operations, management consulting, or finance / analytics preferred

2 days ago
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