Customer Service Representative
Job Description
Job Description
Benefits :
- Employee discounts
- Paid time off
- Training & development
Join Our Team in Tucson, Arizona!
Position Available : Customer Service Representative (CSR)
Are you ready to join a dynamic team? We're expanding and looking for a dedicated Customer Service Representative (CSR) to join us full-time in Tucson, Arizona.
At our company, we value collaboration, creativity, and delivering exceptional service to our customers.
Perks and Benefits :
- Competitive Compensation
- Flexible Scheduling
- Supportive Team Environment with a focus on hard work, collaboration, creativity, fun, and laughter
- Opportunities for Career Development
Job Description : As a Customer Service Representative (CSR), you will play a crucial role in maintaining positive relationships with our customers.
You'll ensure their needs are met in a timely and collaborative manner. Your responsibilities will include :
- Serving as the primary internal representative of our organization
- Demonstrating attention to detail and organizational skills
- Providing expertise on our products, services, and capabilities to customers
- Communicating customer requirements to the support team according to company policies
- Handling phone calls, emails, customer inquiries, orders, in person or over the phone
- Determining service charges, collecting deposits
- Proactively engaging potential customers by answering questions and promoting additional products and services
Role Qualifications :
- Previous experience in conducting customer needs assessments and maintaining high service quality standards
- Strong Computer Skills with Software programs a plus
- Ability to build strong relationships with customers and teammates
- Excellent written and verbal communication skills
- A passion for helping people and finding solutions for customers
- Strong critical thinking skills to evaluate and solve problems effectively
About Us : AlphaGraphics is a leader in the Printing, Design, and Marketing industries. Our mission is to partner with small businesses and consumers, providing them with high-quality solutions that simplify their lives and improve their business.
If you're ready to contribute to a fast-paced, passionate team and make a difference in a local business, apply today!
How to Apply : Send your resume to [email protected]
Join us at AlphaGraphics and be part of our journey to success!
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