Leave of Absence Intake Specialist

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a LOA Intake Specialist to manage employee leave requests and provide support related to leave of absence programs.

Key ResponsibilitiesHandle telephonic intake of leave requests and explain the Leave of Absence processProvide guidance to employees and managers regarding leave policies and proceduresUtilize Case Management tools to open claims, determine eligibility, and send notificationsRequired QualificationsHigh school diploma or equivalent with three years of relevant experience, or an Associate's degree with two years of experience, or a Bachelor's degree with one year of experienceExperience in administrative, secretarial, or customer service rolesFamiliarity with HR policies and proceduresProficiency in MS Office and Case Management softwareAbility to manage call volume effectively

14 days ago
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