Benefits :
Training & development
ROLE DESCRIPTION :
As a Fall Intern - State Farm Agent Team Member with Ashley Nicholson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
This internship opportunity offers valuable hands-on experience in a fast-paced insurance agency environment. The primary responsibilities include but are not limited to :
1. RECEPTION
- Greet customes and visitors in a professional and friendly manner
- Answer and direct incoming calls to the approriate team member
- Provide prompt, accurate, and friendly customer service.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
2. DOCUMENT SUBMISSION
- Assist customers with the copletion of necessary forms and documents
- Ensure all documents are accurately completed and submitted tothe appropriate departments
- Maintain organized electronic filing systemts for easy retrieval of documents
3. TEXT & EMAIL COMMUNICATION
- Utilize text & email platforms to communicate with clients regarding important updates, reminder and follow-ups.
- Respond Promptly and courteously to client inruqiries and requests via email and text
4. PAYMENT PROCESSING
- Process insurance premium payments accurately and efficiently.
- Assist customers with payment related inquiries.
QUALIFICATIONS :
- Currently enrolled in a college or university program pursuing a degree in Business Administration, Finance or a related field.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Professional demeanor and customer service orientation
BENEFITS :
- Hourly pay plus bonus
- Growth potential / Opportunity for advancement within my office
- Valuable career-building experience
- Hands on expereience in the industry
- opportunity to develop valuable skills in adminiistration, communication, service & finanical services industry
Qualifications :
- Currently enrolled in a college or university program pursuing a degree in Business Administration, Finance or a related field.
- Strong oral and written communication skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Professional demeanor and customer service orientation
Join our team and gain valuable insights into the dynamic world of insurance while contributing to the success of our agency.
If you are eager to learn, grown and make a difference, we encourage you to apply to this exciting opportunity!
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