The onsite working place : 1929 S Campus Ave, Ontario, CA 91761 USA
Responsibilities
- Pre-sales and post-sales support;
- Provide technical support to local and other states field technicians and customers - system queries, technical issues, and troubleshooting via Telephone and Email;
- Travel to sites for inspection, test, and fixing system issues;
- Analyze the failure and availability statistics of the installed fleet to identify failure trends in an early phase and to initiate corrective actions;
- Interface with service, engineering, sourcing, manufacturing, quality, and product leadership teams to expediently resolve technical issues;
- Work with the Service & Quality team to increase the system performance, based on statistical data;
- Collaborate with Service teams to improve product support by tracking issues, projects and associated reports and driving process improvements;
- Field test and lab test of prototype retrofits and verification of the technical documentation to meet the field engineering needs;
- Provide training to distributors, electricians and key customers
Qualifications / Requirements
- Bachelor’s Degree in Engineer from an accredited university or college (Prefer electrical engineering);
- Willingness and ability to travel 25% of the time (Sometimes in short notice);
- Basic knowledge of Solar PV / inverter / battery storage / EVCS;
- Good customer communication skill;
- Keen to build a career in solar energy;
- Driver License is mandatory;
Schedule :
Monday to Friday
License :
Driver's License (Required)
Welcome to join us! Contact details :
Please send your resume and the expected salary to : [email protected].
Please indicate the country&position that you apply.
We would contact you soon.
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About Growa
Established in 2011, Growatt is a global leader in smart energy solutions. The company provides an extensive portfolio of products and solutions including PV inverters, energy storage systems, EV chargers and smart energy management solutions.
According to IHS Markit, the company is the world's No.1 residential inverter supplier and also ranks among the global top 5 suppliers of commercial inverters.
Additionally, for storage hybrid inverters, Growatt is the second largest supplier in the world according to Wood Mackenzie.
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