User Growth Account & Operations Manager MBA Graduate (TikTok Shop - User Growth) - 2025 Start (MBA)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

TikTok User Growth team is focused on driving new program innovation to accelerate Seller success. We see our role as collaborative across the TitTok Shop landscape.

We value our internal partners' opinions and will set forth a working environment that spurs creativity.

We are looking for a results oriented Account and Operations Manager who is passionate about executing programs to improve productivity, support the vision of the entire organization, work cross collaboratively to drive Seller and User success, while mitigating risks before they become roadblocks.

Responsibilities :

• Drive TikTok Shop US consumer growth and implement relevant best-selling product strategies, for first time consumers and repeat customers
• Own and manage daily, weekly and monthly reporting for the User Growth Seller landscape
• Work in parallel with XFN teams, to organize and coordinate projects, produce analysis, reviews and insights with the Account Managers and Business Analysts
• Provide action plans and timelines for performance improvement as needed
• Manage existing Seller relationships and accelerate Seller success through incentive based, time bound programs to provide visibility, reach and sell-through
• Ability to demonstrate versatility by managing multiple responsibilities and pivoting when asked
• Accumulate and share knowledge to drive best practices with internal and external teams

Qualifications

Minimum Qualifications

• Bachelor's Degree in Business, Economics, Finance, Communications, or a related field.
• Build relationships and possess strong interpersonal skills and the ability to work with a wide range of partners with diverse backgrounds
• A strong problem solver with excellent analytical skills and bias for using data to drive decision making
• Excellent written and verbal communication skills in a highly results-oriented environment
• Have high attention to detail and don't mind rolling up your sleeves
• Quick learner, proactive and resilient, and can cope well under pressure

Preferred Qualifications

• Currently pursuing Master's Degree in Business, Economics, Finance, Communications, or a related field.
• Knowledge of the US e-commerce landscape, consumer demands, digital evolution, and mobile transformation

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2