job summary : Responsibilities :
Responsibilities :
- Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures, sales scripts, compliance requirements, and customer service skills.
- Manage Loan Advisors during the production phase of training, including the use of call scripts, sales skills, best practices to meet or exceed performance goals, and training reinforcement.
- Lead call reviews and coaching sessions.
- Analyze production reports that contain key performance indicators.
- Provide progress updates to sales leaders when transitioning Loan Advisors from training to the sales teams.
- Demonstrate functional knowledge of all Call Center products and underwriting guidelines.
- Assist with development of training materials for coaching sessions and classroom presentations.
- Report to the Manager of Sales Development. Collaborate with team members to help execute the mission statement.
- Help execute Call Center initiatives and training pilots.
- Comply with all company policies and procedures.
- Maintain regular and punctual attendance.
Qualifications :
- 3 years of Mortgage Sales or related training experience.
- Associates or Bachelor’s degree OR 3+ years of related experience
- Ability to obtain state mortgage originator licenses through process of completing necessary
- Computer savvy
Skills : Mortgage Trainer, Sales, Mortgage Sales Experience : Experienced3 year(s)
responsibilities :
- Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures, sales scripts, compliance requirements, and customer service skills.
- Manage Loan Advisors during the production phase of training, including the use of call scripts, sales skills, best practices to meet or exceed performance goals, and training reinforcement.
- Lead call reviews and coaching sessions.
- Analyze production reports that contain key performance indicators.
- Provide progress updates to sales leaders when transitioning Loan Advisors from training to the sales teams.
- Demonstrate functional knowledge of all Call Center products and underwriting guidelines.
- Assist with development of training materials for coaching sessions and classroom presentations.
- Report to the Manager of Sales Development. Collaborate with team members to help execute the mission statement.
- Help execute Call Center initiatives and training pilots.
- Comply with all company policies and procedures.
- Maintain regular and punctual attendance.
Qualifications :
- 3 years of Mortgage Sales or related training experience.
- Associates or Bachelor’s degree OR 3+ years of related experience
- Ability to obtain state mortgage originator licenses through process of completing necessary
- Computer savvy
qualifications : Experience
Experience
- Experienced
- 3 years
Education
Associates
skills :
- Mortgage Trainer
- Sales
- Mortgage Sales
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Skills:Mortgage Trainer, Sales, Mortgage Sales Experience:Experienced3 year(s). Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures, sales scripts, compliance requirements, and customer service skills. Provide progress updates to sales leaders when transitioning L...
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