Float Customer Service Representative
Location : Location
US-CA-San Jose
Location : Address
1420 El Paseo de
Location : City
San Jose
Location : State / Province
2024-3196
Category
Retail Banking
Position Type
Full Time
USD $21.00 / Hr.
USD $24.20 / Hr.
USD $21.00 / Hr.
USD $24.20 / Hr.
Job Summary
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance?
Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states.
Our company motto is : Love What You Do...Make A Difference!
Consider joining our team if you want :
An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
- To start a professional career with Monday through Friday work hours and weekends off
- A career that provides opportunity for growth; promoting from within is our top priority
- A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed :
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
In addition, they must be kind.
Qualifications
Education / Skills / Training :
- High school diploma or approved equivalent.
- Basic math skills, 10-key and keyboarding.
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
- Well-developed smart phone and digital channel skills.
- Must be organized and display excellent communication skills and a personable attitude.
Experience :
Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Generous 7% 401(k) employer matching*
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and / or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment.
WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes.
WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA).
If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
EEO Policy Statement - WaFd Bank
Know Your Rights : Workplace Discrimination is Illegal - click here for more information
Pay Transparency Nondiscrimination Provision - click here for more information
CCPA Notice at Collection for CA Employees and Applicants
Requisition Post Information* : Posted Date
10 / 16 / 2024
Customer Service Representative
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. Performs the Four Step...
Customer Service Representatives (Entry Level)
Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We're a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a ...
Customer Service Representative
As a Customer Service Representative, your job is to provide excellent customer support to our clients. Sales Representative or Front Desk Representative or related role in the Customer Service industry. We are looking for an efficient and skilled Customer Service Representative for our call center....
IMMEDIATE HIRE: Customer Service Representatives (Entry Level)
Our firm leverages a scalable customer relations model and trains our talented Lead Customer Service Representatives to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a ...
Remote Customer Service Representative
As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. We're looking for a Remote Customer Service. Provide excellent customer service and demonstrate a passion for helping others. You will act as a trusted...
Customer Service Representative
Customer Service Representative | Immediate Start. Our client is looking for energetic and personable Customer Service Representatives to join their team in Indianapolis. Deliver exceptional customer service while effectively promoting products and services. Do you have a knack for connecting with p...
Customer Service Representative
RESPONSIBILITIES: Provide high quality service and support to both customers and partners via phone as well as email, text, and/or chat Solve problems and thoughtfully address issues experienced by customers and partners Own your responsibilities and tasks ProactiveIy seek opportunities for im...
Customer Service Representative, BAPS
Bay Area Production Services has an immediate, full-time opening for an experienced Customer Service Representative to handle the end-to-end journey of our print and post-production customers. Customer Service Representative. Performs all functions of Customer Service Representative . Customer Servi...
Customer Service Representative (Fully Remote - CA Applicants Only)
Key Responsibilities : Respond promptly to customer inquiries via phone, email, and video conferencing Provide accurate information about our products or services Assist customers with their benefit packages Maintain a high level of professionalism and empathy in all customer interactions Escalate c...
Customer Service Representative | EAG Laboratories
Customer Service Representative. In addition, the CSR will partner with members of the Customer Service and Operations teams coordinating incoming and outgoing samples. Provide additional support to the Customer Service team and internal. Customer Service experience/Operatio...